DevOps Engineer

Overview

Tenant Inc. is executing a multi-phase modernization of its cloud platform, infrastructure, and release engineering ecosystem. The Lead Dev Ops Engineer functions as the technical owner of the company’s cloud delivery stack, responsible for end-to-end reliability, automation, observability, and environment governance across a multi-tenant SaaS platform serving more than 1,700 properties.

This role drives architectural evolution, enforces engineering rigor, and partners with Engineering, QA, SRE, Security, and Product to harden release processes, standardize environments, and increase deployment throughput while improving system resilience and operational predictability.

• Architect, scale, and optimize AWS-based infrastructure including EKS clusters, VPC topology, multi-AZ networking, service mesh patterns, and secure multi-tenant isolation models.
• Modernize compute, storage, and networking layers using cloud-native primitives (EKS, ALB/NLB, ASG, EBS gp3/io2, Elasti Cache, RDS/Aurora) to support high-availability, horizontal scaling, and deterministic deployments.
• Own the full environment lifecycle (Dev → QA → UAT → Stage → Prod), ensuring deterministic configuration, infrastructure immutability, and compliance with internal governance and audit requirements.
• Define and enforce infrastructure standards, golden AMIs/base images, cluster add-ons, and environment-level configuration baselines.

• Re-architect CI/CD pipelines to support microservices, multi-repo workflows, automated test orchestration, and progressive delivery strategies.
• Implement blue/green, canary, and feature-flag-driven deployment models using Git Ops, ArgoCD, Helm, and workload identity.
• Automate versioning, artifact promotion, rollback orchestration, and release validation workflows with strong auditability and traceability.
• Partner with Engineering and QA to enforce quality gates, environment readiness checks, and predictable release cadences aligned with release governance frameworks.

• Lead the deployment, tuning, and integration of observability platforms including Open Search, Prometheus, Grafana, New Relic, Catchpoint, Cloud Watch, and distributed tracing frameworks.
• Define and operationalize SLOs, SLIs, and error budgets for core platform services, integrating them into alerting and escalation workflows.
• Build automated health checks, synthetic monitoring, and self-healing mechanisms (auto-remediation, circuit breakers, restart policies) to reduce MTTR.
• Drive structured incident response, post-incident analysis, and continuous improvement cycles across engineering teams.

• Integrate SAST, DAST, dependency scanning, and container image scanning into CI/CD pipelines to enforce secure-by-default delivery.
• Implement IAM governance, workload identity, secrets management (AWS Secrets Manager / Hashi Corp Vault), and hardened configuration baselines across all environments.
• Partner with leadership to maintain SOC2, PCI, and internal compliance controls across infrastructure, pipelines, and release processes.

• Serve as the technical lead for Dev Ops, platform reliability, and cloud modernization initiatives.
• Mentor Dev Ops and SRE engineers globally, establishing engineering standards, documentation practices, and operational excellence.
• Collaborate with Engineering, QA, Product, and Architecture to align infrastructure strategy with Tenant’s modernization roadmap and long-term platform evolution.
• Drive cross-team initiatives including environment standardization, sandbox architecture, load-testing readiness, and operational maturity programs.

• Lead root cause analysis using structured methodologies (5 Whys, fishbone, fault-tree analysis) and drive systemic remediation across the platform.
• Reduce manual toil through automation, job orchestration, and platform tooling improvements.
• Partner with leadership to optimize AWS spend, implement cost-aware architectures, and improve cost visibility across compute, storage, and data…