Manager, Technology Infrastructure

With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers.

We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.

The Manager, Technology Infrastructure is responsible for leading a team of infrastructure and database professionals in a fully virtualized, Azure-native environment. This role ensures the availability, performance, scalability, and security of the company’s cloud-hosted infrastructure and SQL/Mongo

DB platforms. The ideal candidate is a hands-on leader with deep technical knowledge of Microsoft Azure, cloud networking, IaaS/PaaS infrastructure, and database operations, and will drive modernization and operational excellence across our development, staging, and production environments.

What You’ll Be Doing:

• Leadership & Team Development
• Lead, coach, and mentor a high-performing team of infrastructure and database engineers.
• Oversee task prioritization, execution, and team accountability aligned to business priorities.
• Promote a culture of operational rigor, continuous improvement, and documentation.
• Infrastructure & Cloud Operations
• Manage and optimize virtual server infrastructure and network architecture in Azure.
• Oversee cloud resource provisioning, capacity planning, right-sizing, and cost optimization.
• Ensure compliance with security and data protection standards including PCI DSS, ISO 27001, and internal policies.
• Database Platform Management
• Ensure high availability, performance, and scalability of SQL Server and Mongo
  
  DB platforms.
• Partner with application and development teams to optimize data flows and database performance.
• Oversee patching, backups, monitoring, and incident management for database systems.
• Operational Excellence
• Maintain infrastructure and database health through proactive monitoring, logging, and automation.
• Own infrastructure-related components of business continuity and disaster recovery plans.
• Drive root cause analysis and post-mortems for service disruptions and database incidents.
• Collaborate with security, architecture, development, and Dev Ops teams to support infrastructure modernization initiatives.
• Recommend and implement infrastructure and data platform improvements aligned to business and technology goals.

The Ideal Candidate:

Education:

• Bachelor’s Degree in Computer Science, Information Systems, or related field (or equivalent experience)

Experience:

• 8+ years in IT Infrastructure/Operations roles, with at least 2 years in a leadership capacity
• 4+ years managing environments hosted in Azure (IaaS/PaaS)
• Proven experience managing IT infrastructure in a large-scale enterprise environment (e.g., 1,000+ servers), including high-availability systems, disaster recovery planning, and performance tuning.
• Strong expertise in:
• Azure VM, networking, storage, and identity management
• Microsoft SQL Server (on VM) and Mongo
  
  DB operations
• Infrastructure-as-Code (e.g., ARM templates, Bicep, or Terraform)
• Monitoring & observability tools (e.g., Azure Monitor, Log Analytics, Datadog)
• Experience with ITSM practices and tools (e.g., Service Now)
• Familiarity with compliance frameworks: PCI, SOC2 Type 2
• Strong project management, communication, and vendor management skills
• Excellent organization, time management and follow-up skills.
• Understand customer needs and translate them to proposals and action.
• Outstanding written and verbal communication skills.
• Commitment to customer satisfaction.

Preferred Skills:

• Azure certifications (e.g., AZ-104, AZ-305)
• Experience with cost governance in Azure
• Exposure to containerization or serverless architecture
• Experience modernizing legacy infrastructure to cloud-native designs

Core Competencies

• Strategic…