Vice President, Global Migration Lead

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Job Category:
Software Engineering

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking an exceptional Global Migration Factory Leader to join our Global Migration Services team. This critical role combines strategic migration expertise with hands‑on technical leadership to drive successful migrations across Marketing Next, Tableau Next, and Revenue Cloud while building scalable frameworks and reusable assets for scaled field deployment by our professional services team and partners.

Salesforce is at a pivotal moment across multiple product portfolios. The shift from legacy solutions to next-generation platforms - Marketing Next, Tableau Next, and Revenue Cloud - represents one of the most significant product transition efforts in the company's history, and one of the greatest opportunities to deepen customer trust at scale.

To meet this moment, Salesforce has established a Global Migration Factory: a dedicated, high‑velocity engineering organization purpose-built to move customers to next‑generation platforms with speed, consistency, and confidence. It operates at the intersection of product, engineering, and customer success, developing and refining repeatable frameworks, playbooks, and tooling that make migration scalable. Insights from the factory floor feed directly back into the products, driving the development of native migration capabilities that reduce friction for every customer that follows.

The Migration Factory exists to accelerate customer transitions to Marketing Next, Tableau Next, and Revenue Cloud, de‑risk the migration experience for customers and Salesforce alike, and continuously improve the systems that make migration faster and more predictable over time. Every engagement sharpens the playbook. Every technical challenge is an opportunity to build a better tool – whether that lives in the Migration Factory's toolkit or inside the products themselves.

This is field R&D in the truest sense.

For customers, the Migration Factory transforms migration from a bespoke, high‑risk project into a structured, proven path to next‑generation platforms. Timelines compress. Risk decreases. Customers arrive on their new platform positioned to take full advantage of its capabilities – not just survive the transition. Because the factory is integrated with Salesforce's Forward Deployed Engineering organization, customer feedback flows directly to product teams, accelerating resolution and ensuring the customer's voice shapes what gets built next.

• Lead a High-Performing Migration Team:
  Recruit, mentor, and develop migration leaders and teams across Marketing Next, Tableau Next, and Revenue Cloud. You'll be responsible for staffing, capacity planning, and ensuring the team has the resources needed for successful migration delivery.
• Ensure Operational Excellence:
  Monitor key performance indicators including migration velocity, asset reusability, and customer satisfaction. Coach your team on improvement areas and effectively manage complex migration escalations.
• Diversity & Equality:
  You'll create a diverse, inclusive and psychologically safe environment for your team.

• Maintain Technical Authority:
  Serve as the ultimate technical escalation point for migrations across Marketing Next, Tableau Next, and Revenue Cloud, staying…