Sr. Salesforce Administrator

Overview

An employer in the insurance industry is looking for a Senior Salesforce Administrator (Dev‑Leaning) to join the fully remote team. This person will own advanced Salesforce administration and automation while partnering closely with developers, architects, and business stakeholders. On a daily basis, this administrator will design, build, and maintain complex Salesforce Flows, ensuring automation sequences are efficient, scalable, and aligned with platform best practices.

They will review and interpret Apex code written by developers to understand logic, troubleshoot issues, and support governance decisions, without being responsible for heavy custom development themselves. This role will serve as a technical bridge between traditional administrators and developers, thinking like a developer while executing as an admin. The Senior Salesforce Administrator will manage platform governance, support release management activities, and ensure configuration choices align with long‑term platform strategy.

They will primarily support Service Cloud use cases, working with custom Salesforce platform functionality and contributing to enhancements across customer‑facing and internal workflows. In addition to technical ownership, this person will act as a collaborative and vocal team presence—facilitating discussions, gathering requirements, mentoring other admins, and helping drive engagement across the Salesforce community through knowledge sharing and best‑practice discussions.

• Own advanced Salesforce administration and automation; design, build, and maintain complex Salesforce Flows; ensure automation is efficient, scalable, and aligned with platform best practices.
• Review and interpret Apex code written by developers to understand logic, troubleshoot issues, and support governance decisions (not responsible for heavy custom development).
• Serve as a technical bridge between administrators and developers; think like a developer while executing as an admin.
• Manage platform governance and support release management activities; ensure configuration choices align with long‑term platform strategy.
• Primarily support Service Cloud use cases; contribute to enhancements across customer‑facing and internal workflows.
• Act as a collaborative, vocal team presence; facilitate discussions, gather requirements, mentor other admins, and promote knowledge sharing and best‑practice discussions across the Salesforce community.

• 5 years of hands‑on Salesforce Administrator experience
• Strong experience building and maintaining advanced Salesforce Flows and automation
• Ability to read and understand Apex code for troubleshooting and governance purposes
• Technical mindset with the ability to think like a developer while operating as an admin
• Experience owning Salesforce platform governance and configuration decisions
• Salesforce Administrator, Advanced Administrator, and App Builder certifications
• Salesforce Platform Developer I certification
• Service Cloud experience
• Financial Services Cloud or Industry Cloud exposure
• Experience writing code in any programming language
• Active participation in Salesforce user groups or Trailblazer Community
• Experience leading, presenting, or facilitating Salesforce community events

EEO Statement: We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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