Technical Consultant - Infrastructure​/Government

About ARKANCE US Company

At ARKANCE US, we empower design, engineering, construction, and manufacturing teams to work smarter, deliver stronger outcomes, and build a better world. As part of the global ARKANCE Group — a trusted partner with deep industry expertise, innovative technology solutions, and high‑performing teams across 19 countries — we bring together technology, consulting, and services that help organizations transform how they design, build, and operate.

Our culture is built on our people and our values — guided by integrity, innovation, customer success, education, financial responsibility, and an employee‑first mindset. We believe that when great people come together around a shared purpose and set of values, we create lasting value for our customers, our communities, and each other.

The Technical Consultant serves as a trusted technology advisor, helping organizations in the AECO industry leverage cutting‑edge design and collaboration technologies to improve their project delivery processes. This position requires a unique blend of technical proficiency, industry knowledge, communication skills, and business understanding to support both pre‑sales activities and post‑implementation customer success. As a Technical Consultant, you will deliver training programs, conduct product demonstrations, provide implementation services, and offer ongoing technical support across ARKANCE US's portfolio of solutions.

• Deliver comprehensive training programs, consulting services, and implementation support for Autodesk products and other ARKANCE US solutions.
• Provide ongoing technical support to customers, ensuring successful adoption and utilization of technology solutions.
• Conduct customized technical demonstrations tailored to specific customer needs and requirements.
• Mentor and guide customers through complex technical challenges and workflow optimization.

• Partner with Sales team members to develop and present compelling product demonstrations that drive revenue growth.
• Conduct competitive analysis comparing Autodesk products against competing solutions throughout the sales cycle.
• Support trade show activities and industry events through technical presentations and product demonstrations.
• Follow up with technical leads to provide additional information and answer complex technical questions.
• Contribute to meeting ARKANCE US and Autodesk revenue objectives through effective pre‑sales technical support.

• Complete accurate weekly digital timesheet entries for project tracking and billing purposes.
• Participate in continuous learning initiatives to maintain cutting‑edge expertise with evolving technologies.
• Contribute to internal process improvements and knowledge sharing initiatives.

• 65%-80% billable hours (Customer‑Facing Services).
• 10%-25% pre‑sales hours.
• 5%-10% overhead hours.
• Individual targets may vary based on assignments and initiatives tasked to the team member.

• Requires prolonged period of sitting, with occasional standing.
• Continuous use of computers and other office equipment.

• Maintain expert‑level proficiency with the Autodesk family of products and other software solutions represented by ARKANCE US.
• Possess comprehensive understanding of how these technologies are applied within AEC&O industry workflows.
• Demonstrate strong knowledge of industry design and delivery processes, BIM collaboration technology, and emerging technology trends.
• Maintain current understanding of Architecture, Engineering, and Construction environments and practices.

• Develop and maintain fundamental understanding of business operations within AEC&O industries.
• Understand how organizations deliver value to their customers through technology‑enabled processes.
• Stay current with industry trends and best practices that impact customer success.

• Demonstrate exceptional…