Solutions Engineer

We're looking for a Solutions Engineer who thrives at the intersection of technology and business. In this role, you'll partner with internal teams and external partners to design and deliver innovative technical solutions that solve real-world problems. You'll play a key role in translating business needs into scalable technical implementations, ensuring seamless integrations and successful deployments.

You'll help drive partner success and contribute to the growth of the organization by delivering solutions that create meaningful impact.

Responsibilities:

• Guide partners through the implementation of solutions, ensuring best practices are followed
• Troubleshoot technical challenges during integration, ensuring timely resolution.
• Provide post-implementation support to maintain and enhance partner satisfaction
• Proactively monitor and respond to partner issues.
• Work with Engineering and Product teams to define features around successful Ad partner integration and monitoring.
• You'll provide technical support and account management in conjunction with building specs and release feedback
• Work with clients and partners to implement and maintain integrations
• Work with engineering teams to troubleshoot issues and define, test, and roll out new features to our platform
• Work closely with the product team to improve partner success across our platform
• Develop and maintain internal tools to monitor partner health.
• Develop and maintain dashboards that provide visibility into platform usage
• Troubleshooting system errors and escalates internally within the team. Gather partner logs and analyze with internal data.

Qualifications for Position:

• Bachelor's degree in computer science or software engineering
• 1-3 years of experience in solutions engineering, software engineering or technical equivalent roles.
• Strong coding experience in Java, Objective-c, Java script
• Ability to design and deliver technical demonstrations, proof-of-concepts (POCs), and solution prototypes.
• Demonstrate a clear ability to digest complex technical documentation.
• Strong critical-thinking, analytical, logical, and results-oriented skills preferred
• Demonstrable portfolio of cross-functional team orientation, alignment, evolution and self-study
• Working knowledge of common tool sets and industry terms such as POSTMAN, URL editors/parsers, XML, JSON
• Expertise with data tools like Athena, RDS, Snowflake, SQL is must have

Preferred Qualifications:

• AdTech and Ad Operations experience with OpenRTB/VAST/PMP in the portfolio is strongly desired.
• Experience in AdTech/Mar Tech at a top-line publisher, AdTech, Mar Tech, DSP, SSP, Ad Network or Ad Agency preferably as a Solutions or Integrations Engineer

A Little Bit About Us:

Mobility Ware is one of the leading mobile game publishers of card and puzzle games. With our headquarters in the heart of Orange County and a growing studio in Utah, we're dedicated to our mission of bringing joy to others one game at a time. Ever since our flagship title Solitaire hit the Apple App Store on the day it opened in 2008, Mobility Ware has been entertaining gamers around the world.

With a product portfolio that includes beloved hits such as Free Cell, MONOPOLY Solitaire, Spades, Hearts, Mahjong, and Bubble Shooter Pop, our games have been downloaded over 600 MILLION times.

Mobility Ware was recently named one of Built in LA's Best Places to Work for the fifth year in a row and we've been recognized as one of the Best Places to Work in Orange County five times by the Orange County Business Journal and OC Register. While we're proud to be the company behind some of mobile gaming's most popular titles, our most important achievement is creating a work environment that encourages professional growth and prioritizes the wellness of all of our team members.

Do we have your attention yet? Here are just some of the perks of working with us:

• We offer medical (100% paid option), dental (100% paid), vision (100% paid), unlimited PTO/Vacation, life insurance (100% paid), and a 401K with competitive contribution.
• Annual, all-inclusive company trip for you and a guest. Previous destinations include
  
  Hawaii, a Mexican Riviera Cruise, Las Vegas and Los Cabos!
• In…