Director, CX Innovation & AI-Powered Journeys
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-06-06
Listing for:
Ingram Micro
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Data Science Manager, Business Continuity, Technical Support, Data Analyst
Job Description & How to Apply Below
Ingram Micro is seeking a Director of Customer Experience (CX) in Irvine, California. This role is responsible for shaping the end-to-end customer experience strategy, with a focus on AI and automation to enhance customer journeys. The ideal candidate will have over 10 years of leadership in customer experience or related fields and will drive improvements in customer satisfaction and journey KPIs.
The position includes a hybrid work model and opportunities for professional growth as part of a leading technology company.
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