Middle Office Project Manager​/Business Analyst, Officer

Who We Are Looking For

As a Business Analyst / Project Manager (Officer) within Middle Office Operations, you will manage technical improvement and implementation initiatives that bridge business operations and technology teams. This role focuses on executing defined projects that enhance processes, controls, data quality, and system capabilities across the middle office.

Working under senior project or program leadership, you will pair closely with business stakeholders and IT teams to translate operational needs into implementable solutions and ensure changes are delivered in a controlled, timely, and effective manner.

The Middle Office safeguards operational integrity while supporting scale, efficiency, and client outcomes. This position drives structured delivery of technology‑enabled improvements, ensures business requirements are clearly defined, risks are identified and managed, and new solutions are successfully implemented and adopted.

This role directly contributes to improved control execution, operational resilience, and consistency across middle office processes.

• Document business requirements and maintain governance artifacts in line with established standards.
• Manage assigned middle‑office technology and process improvement projects or work streams, coordinating activities between business teams and IT partners.
• Partner with operational stakeholders to document current state processes and control considerations, translating them into clear project deliverables.
• Coordinate project execution activities, including planning, dependency tracking, issue and risk management, and milestone oversight.
• Serve as a central point of coordination between Operations, Technology, and other stakeholders to support solution design, testing, and implementation.
• Track and report on project status, risks, and issues, escalating concerns in a timely and structured manner to senior leadership.
• Support testing, implementation, and post‑implementation activities to ensure solutions meet business requirements and integrate effectively into existing workflows.
• Contribute to continuous improvement by identifying lessons learned and opportunities to strengthen project execution and delivery approaches.

• Experience managing projects or initiatives involving both operational teams and technology partners.
• Strong ability to understand operational processes and translate business needs into actionable project requirements.
• Excellent organizational skills, managing multiple priorities and dependencies.
• Strong written and verbal communication skills, capable of clearly conveying status, risks, and impacts to stakeholders.
• Proactive, execution‑focused mindset with strong ownership and follow‑through.
• Comfort working within established governance frameworks while driving timely delivery.
• Advanced proficiency in Excel and Microsoft Office (including pivot tables, lookups, formulas, data validation) to analyze large datasets and present findings, risks, and recommendations to stakeholders.

• Bachelor’s degree required or equivalent professional experience.
• 5–8 years of relevant experience in project management, operations, technology enablement, or financial services environments.
• Experience supporting middle‑office, operations, or data‑driven initiatives preferred.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word); familiarity with project tracking tools such as Jira or Microsoft Project, and VBA, SQL, Python is a plus.
• Formal project management certification (e.g., PMP) preferred but not required.

This position is primarily onsite and requires employees to work in the office four (4) days per week.

$65,000 - $106,250 Annual

We are an Equal Opportunity Employer. As an essential partner in our shared success, we benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.