Technical Consultant, Key Accounts

About ARKANCE US Company

ARKANCE US is a leading provider of AECO technology solutions. In June 2023, ARKANCE acquired U.S. CAD, expanding its portfolio. Established in 2018, ARKANCE has become the leading digitalization partner for AECO and manufacturing industries. With over 40,000 customers worldwide and as an Autodesk and Bluebeam Platinum Partner, ARKANCE delivers purpose‑built in‑house solutions that integrate with Autodesk products.

The Technical Consultant serves in a critical role supporting sales and delivery, driving customer success through expert consultation, solution design, and implementation excellence. This role combines technical expertise with strategic problem‑solving to help AEC industry clients maximize value from their technology investments. While primarily focused on post‑sales delivery, the role requires flexibility to engage in pre‑sales activities when technical expertise is needed to advance opportunities.

The role offers exceptional growth potential at the convergence of consulting, engineering, and customer enablement. It provides hands‑on experience ideal for professionals building careers in data engineering, construction technology, or solution architecture, with exposure to enterprise‑scale implementations and emerging technologies in the AEC sector.

• Degree in Construction Management, Architecture, Engineering, or similar AECO fields
• 5-7 years of Subcontractor, General Contractor, and/or Owner/Developer industry experience
• General knowledge of ERP systems prevalent in the construction industry
• Comprehensive understanding of costing mechanisms including Budgeting, Pay Applications/Requisition s, Change Management, and Forecasting

• Thorough understanding of Construction Project Life cycles
• Ability to coordinate effectively when multiple project priorities conflict and provide viable solutions
• Excellent communication and presentation skills to effectively communicate solutions/benefits of technology and services
• Proficient with Microsoft Word, PowerPoint, and Excel
• Willingness to travel up to 50%
• Good working attitude and desire to be a key team member making a difference in the construction industry
• Proven track record as a thought‑leader in previous roles and the industry at large
• Proactive commitment to project/customer success
• Proven ability to drive customer satisfaction in fast‑paced, high‑stress environments
• Demonstrated ability to work with industry‑specific companies at business‑to‑business level, identifying and providing solutions that fulfill client business needs

• Extensive knowledge of Autodesk offerings
• Proven sales knowledge and experience in sales methodologies
• Familiarity with Revit/Navisworks best practices and workflows
• Thorough understanding of integrations between systems, such as middleware

• Continuously pursue self‑improvement in teaching, mentoring, and consulting capabilities
• Maintain high personal and professional standards with strong attention to quality
• Thrive in collaborative team environments while contributing to overall success
• Demonstrate unwavering business ethics and commitment to maintaining ARKANCE US's respected industry reputation
• Show willingness and availability for regional and national travel as required

• Establish and maintain high levels of customer confidence and trust
• Demonstrate genuine desire to contribute meaningfully to the design industry
• Exhibit "make‑it‑happen" attitude with commitment to customer success
• Show flexibility in adapting to diverse customer needs and project requirements

• Drive successful implementations for Construction‑specific accounts (Subcontractor, General Contractor, Owner/Developer) with customers $50M+ in annual revenue
• Manage up to 10 implementations simultaneously, including both strategic and program‑level customers
• Deliver advanced training, consulting, and implementation services focused on high‑level scenarios specific to Autodesk Construction Cloud portfolio
• Perform "Discovery" consultations to…