Access Control Specialist, Identity and Security Abuse Prevention

Description

This position is vital for integrating and managing permissions requested via tickets across a variety of enterprise tools, enhancing both security and operational efficiency.  This role is responsible for provisioning access, troubleshooting access issues, and finding ways to optimize and automate the provisioning process.  The Identity and Security Abuse Prevention's Access Control Operations team safeguards customers, employees and their data across World Wide Customer Service.

We collaborate with our Operations partners to make sure users have the access they need to provide top tier delivery and support to our Customers. This role requires effective written and verbal communication, a desire to explore new technology integration to improve efficiency and security, as well as an understanding of the threats to users and their data.  Learning and understanding complex role and permissioning structures is also required.

Key job responsibilities

- Access Control Specialists are expected to both improve and streamline processes while also maintaining a high level of ticket closure within SLA.

- Access Control specialists are the face to our internal customers and must be customer service oriented.

- As an Access Control Specialist you will use identity and access management (IAM) tools to assign permissions that align with each user's role and responsibilities, ensuring they have the minimum access needed to perform their job efficiently.

- You will be responsible for provisioning access within enterprise software. This includes creating, updating, and revoking user access while configuring permissions in line with company policies and regulatory standards.

- The Access Control Specialist oversees compliance by auditing access regularly and utilizing automation tools to streamline the user access lifecycle.

- As an Access Control Specialist you will provide access governance oversight to ensure a high security bar by evaluating, creating, and streamlining access policies and mechanisms.

About the team

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications

- Experience in development or technical support

- Experience troubleshooting and debugging technical systems

Preferred Qualifications

- Knowledge of Access Control methodology such as RBAC and ABAC

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles…