Business Systems Manager - Data & Automation

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Exempt

The Business Systems Manager is responsible for the daily operations of Kia North America business-to-business (B2B) enterprise systems including employee, dealer and consumer-facing systems. Solves business problems by analyzing requirements; designing computer programs; recommending system controls and protocols. The Business Systems Manager works closely with various business units and IT service providers to devise optimal solutions for various short-term and long-term enhancements, bug fixes, implement changes, and functional requirements to technical specifications.

This position will also provide valuable insights for optimizing user experiences, leveraging best enterprise system practices, creating program governance, and guiding stakeholders through program innovation strategy, risk analysis, and systems integration. This position provides operational and functional administration of the enterprise systems to leverage efficiencies between systems and processes to support the evolving business needs of Kia North America regional initiatives.

This role will be responsible for the development and delivery of business requirements, solution scope, testing, training, project management, business support, key performance indicators and data analysis for continuous process improvements.

• Supports B2B enterprise systems and projects in support of company’s short-term and long-term business strategy.
• Works with key business and IT stakeholders in implementing systems solutions and integrating best practices into technology platforms.
• Ensures overall health of the enterprise system to best support business priorities, internal and external stakeholders, and provides Level 2 systems support.

• Supports key business and IT stakeholder priorities with in-depth understanding of Automotive business processes.
• Collaborates with business and IT partners at regional and global headquarters to ensure projects and enhancements are implemented in a way that maximizes the business value.
• Performs business requirements analysis within the context of internal and external facing systems and content management systems.
• Assists in the development of best practices to improve business processes, system solutions, business intelligence, workflow, and process flow diagrams.

• Defines project requirements and supports business users throughout the project life cycle including scope definition, design review and User Acceptance Testing.
• Monitors project progress, resolve project issues, publish progress reports and recommend actions to remediate risks.

• Oversee the life cycle of changes to business systems and maintain detailed documentation. Performs ad hoc data analysis and create reports for business users.

This list of essential responsibilities and duties is not exhaustive and may be supplemented and changed as necessary by management.

• Bachelor’s degree or equivalent experience required.
• Advanced degree and/or certification(s) in Business Analysis, Project Management, Information Technology or Digital Transformation preferred.
• Microsoft certifications in Power Platform or Power BI or Azure AI or similar.

• 6+ years of experience in data management and business process automation, including responsibility for the following:
  • Leading enterprise automation strategy by identifying high-value opportunities to streamline processes using Microsoft Copilot Studio, Power Apps, Power Automate, and Power BI.
  • Architecting, designing, and deploying end-to-end…