Lead ServiceNow Developer

Overview

Lead Service Now Developer — Position type:
Contract;
Duration: 12 months;

Location:

Charlotte, NC.

• Lead the design, development, and implementation of Service Now IRM modules, including Risk, Issues, Audit, and Policy & Compliance.
• Act as the technical authority for Service Now IRM solutions across the Technology Controls organization.
• Partner with Risk, Compliance, Audit, and Technology stakeholders to translate control requirements into scalable Service Now solutions.
• Provide oversight on platform architecture, integrations, and data models to ensure alignment with enterprise standards.
• Lead and mentor junior engineers and developers; perform code reviews and enforce best practices.
• Manage Service Now upgrades, patches, and enhancements with minimal business disruption.
• Ensure proper configuration, customization, and workflow automation while minimizing technical debt.
• Support regulatory exams, internal audits, and risk assessments by providing Service Now reporting and data insights.
• Enforce security, access controls, and SDLC governance requirements.
• Collaborate with product owners, business analysts, and platform teams across Client.

• Hands-on experience in Service Now development and engineering.
• Experience with Service Now Integrated Risk Module (IRM).
• Service Now Certified System Administrator (CSA).
• Service Now Certified Application Developer (CAD).
• Experience with Service Now scripting (JavaScript, Glide APIs, Business Rules, Script Includes).
• Experience designing workflows, flows, integrations (REST/SOAP), and notifications.
• Proven experience working in large, complex, regulated enterprise environments.
• Understanding of technology controls, operational risk, audit, and compliance concepts.

Pay Range: $65 - $70 per hour

* Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits (based on eligibility) that include medical & pharmacy coverage, dental/vision insurance, 401(k), Health Savings Account (HSA) and Flexible Spending Account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical Illness coverage, Pre-paid legal &  protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

• Named One of America’s Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, )
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & Hire Genics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by applicable laws.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at  or . Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

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