Cloud Operation Center Engineer - Bilingual in Korean
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-06-20
Listing for:
SBT Global, Inc.
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Cybersecurity, Systems Administrator
Job Description & How to Apply Below
Cloud Operation Center Engineer R&R (Onsite / Full-Time)
Bilingual in Korean MUST!
Salary: $70K+ jr / $90K mid + DOE (open to negotiation)
Position Overview
The Cloud Operation Center Engineer is responsible for operating and supporting Private Cloud infrastructure, including Network, Firewall, Load Balancer, Storage, Linux OS, and Monitoring systems.
This role focuses on ensuring stable operations of an Open Stack-based Private Cloud environment, performing infrastructure incident analysis, vendor support coordination, monitoring improvements, and automation initiatives.
Job Description
Roles & Responsibilities
1. Firewall Operations & Troubleshooting
- Create, modify, and manage Palo Alto firewall policies
- Review traffic logs and validate firewall policy changes
- Perform network troubleshooting using packet capture / traffic dumps
- Diagnose issues based on NAT, security policies, and session states
- Configure and manage Citrix ADC VPX-based load balancers (LB/CLB)
- Manage VIPs, services, service groups, and health checks
- Resolve LB incidents such as backend server failures and connection issues
- Analyze logs using nstrace, tcpdump, and related tools
- Provision, deploy, and manage Open Stack instances
- Manage volumes, shared volumes, networks, and security groups
- Troubleshoot instance boot failures, network issues, and volume attachment problems
- Support compute node failures and live migration operations
- Operate Dell servers used as Open Stack compute nodes
- Monitor server health via iDRAC and perform basic maintenance
- Handle hardware failures and coordinate with Dell support
- Support hardware replacement and vendor service activities
- Manage Net App ONTAP storage systems
- Monitor nodes, SVMs, volumes, and aggregates
- Analyze performance metrics such as latency, IOPS, and throughput
- Respond to storage incidents and performance degradation issues
- Perform Linux system administration and incident troubleshooting
- Handle root password changes, mount issues, repository issues, etc.
- Resolve boot failures, file system issues, and network interface problems
- Analyze system logs and systemd service issues
- Operate monitoring platforms such as Zabbix, Grafana, and Prometheus
- Monitor servers, networks, storage, Open Stack, LB, and firewall systems
- Manage alerts, dashboards, metrics, and triggers
- Perform root cause analysis using logs, metrics, and alerts
- Automate deployments and updates using Ansible
- Automate repetitive operational tasks
- Build workflow automation using Microsoft Teams / Power Automate
- Automate alerts, reporting, approval, and request workflows
- Develop scripts using Python, Shell, or Power Shell
- Leverage AI coding tools for scripting, log analysis, and documentation
- Experience in Linux OS administration and troubleshooting
- Understanding of TCP/IP, routing, NAT, and firewall policies
- Hands-on experience with Palo Alto or similar firewalls
- Experience with Citrix ADC VPX or similar load balancers
- Experience with Open Stack or private cloud environments
- Experience with Net App ONTAP or enterprise storage systems
- Experience with Dell servers and iDRAC-based operations
- Packet capture / traffic dump troubleshooting experience
- Experience with Ansible or scripting for automation
- Ability to perform root cause analysis using logs, metrics, and network data
- Experience with Zabbix, Grafana, or Prometheus
- Open Stack component experience (Nova, Neutron, Cinder, Glance)
- Net App ONTAP CLI and performance tuning experience
- Citrix ADC nstrace / tcpdump troubleshooting experience
- Microsoft Teams / Power Automate workflow automation experience
- Scripting skills in Python, Shell, or Power Shell
- Understanding of REST API, Webhook, JSON, YAML
- Git-based version control experience
- Experience with AI-assisted development tools (ChatGPT, Copilot, etc.)
- Experience using AI for RCA, log analysis, and automation
Open Stack, Palo Alto Firewall, Citrix ADC VPX, Net App ONTAP, Dell Server/iDRAC, Linux Administration, Monitoring (Zabbix/Grafana/Prometheus), Ansible, Automation Tools, Python/Shell/Power Shell, TCP/IP Networking, Packet Analysis, Incident Troubleshooting, Vendor Coordination, AI-assisted Operations
Additional Information
All your information will be kept confidential according to EEO guidelines.
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