Project Manager, Marketing Operations

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Twenty is a boutique marketing recruitment agency that connects high-growth companies with exceptional candidates

We're partnering with one of the world's most iconic QSR brands - a cultural powerhouse loved by millions and known for bold ideas, disruptive marketing, and a fast-paced, highly collaborative environment. This is an incredible opportunity to join a nationally recognized organization with 7,500+ locations and 42M+ weekly customers, working at the center of cross-functional decision-making and operational impact.

Location: Irvine, CA (Hybrid)

• Join a high-visibility Marketing Operations team supporting one of the brand's most important Menu categories.
• Work on complex, cross-functional programs that shape in-year and future marketing plans.
• Lead the development of a new marketing measurement solution that will influence decision-making across the organization.
• Collaborate with senior leaders across Marketing, Insights, Analytics, and external agency partners
  .
• Help build scalable processes, tools, dashboards, and ways of working that elevate how Marketing delivers work.

• Manage end-to-end project and program plans across Menu Strategy and Insights & Analytics initiatives.
• Build integrated timelines, work streams, deliverable trackers, and roadmaps
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• Facilitate core team + leadership meetings, ensuring alignment, clarity, and timely decisions.
• Identify risks, blockers, and interdependencies - proposing solutions and driving issues to resolution.
• Lead the buildout of the marketing measurement program
  , including dashboards, cadence planning, cross-partner dependencies, and reporting.
• Coordinate with external build partners and agencies on scope, timelines, and deliverables.
• Document and improve processes, ways of working, and communication workflows
  .
• Provide strong organizational leadership across fast-paced, cross-functional efforts.

• 4+ years of project or program management experience (BA/BS required; MBA a plus).
• Experience in marketing environments - bonus if in QSR, retail, or consumer-facing industries
  .
• Strong technical familiarity with analytics or data-driven programs (MMM, testing, forecasting, CRM/loyalty).
• Comfort working with tools like , Agile frameworks, and data environments (AWS, Snowflake, analytics notebooks).
• Exceptional communication, stakeholder management, and meeting facilitation skills.
• Ability to build dashboards, program updates, and tools that provide visibility to leadership.
• Highly organized, proactive, and capable of managing multiple timelines and work streams.
• A collaborative mindset with the ability to anticipate risks and drive clarity across teams.