Sr. BA​/PM

Business Analyst / Project Manager

An employer in the insurance industry is seeking a business analyst/project manager for their fully remote team. The primary focus is on business analysis, third-party vendor engagement, and compliance-driven technology initiatives. The ideal candidate will partner closely with business, compliance, and technical stakeholders to analyze business needs, define clear requirements, and support the delivery of technical solutions involving both internal teams and external vendors.

This hybrid role emphasizes hands-on analysis while providing structured project oversight to ensure successful implementations and integrations.

Responsibilities include eliciting and documenting business and technical requirements, developing user stories and process documentation, and supporting project tracking and reporting through Service Now. The BA/PM will intake and evaluate business-driven technical requests, assess feasibility and compliance considerations, and help shape initiatives from inception through go-live. They will work extensively with third-party vendors, coordinating with vendor compliance and delivery teams, supporting vendor selection and onboarding efforts, and ensuring alignment with internal compliance standards.

The role involves facilitating discussions to understand business problems, defining scope and deliverables, supporting capacity planning, and ensuring vendors and internal teams meet agreed-upon timelines and requirements. This role will manage a portfolio of internal and vendor-led initiatives, ensuring clear documentation, stakeholder alignment, and successful delivery across infrastructure, operations, and enterprise strategy.