Salesforce Business Analyst
Job in
Irvine, Orange County, California, 92616, USA
Listed on 2026-07-01
Listing for:
Elevance Systems
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Business Analyst, Data Analyst, Systems Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Job Summary A Salesforce (SFDC) Business Analyst acts as the bridge between business stakeholders and technical teams, ensuring that Salesforce solutions align with business needs. The role involves gathering requirements, optimizing processes, and supporting Salesforce implementations and enhancements.
Key Responsibilities 1. Requirement Gathering & Analysis Work with stakeholders to understand business needs and translate
• them into functional requirements Conduct workshops, interviews, and requirement sessions
• Create BRDs, FRDs, user stories, and acceptance criteria
• 2. Salesforce Solution Design Collaborate with Salesforce admins and developers to design scalable
• solutions Recommend standard Salesforce features vs. custom development
• Ensure alignment with Salesforce best practices
• 3. Process Mapping & Optimization Analyze current business processes and identify improvement
• opportunities Design future-state processes using Salesforce capabilities
• Create process flow diagrams and documentation
• 4. Stakeholder Management Act as the primary point of contact between business and technical
• teams Communicate project updates, risks, and dependencies
• Manage expectations and ensure stakeholder alignment.
• 5. Testing & UAT Support Develop test plans, test cases, and scenarios
• Coordinate and support User Acceptance Testing (UAT)
• 1 Ensure delivered solutions meet business requirements
• 6. Data & Reporting Analyze data flows and data quality within Salesforce
• Define reporting and dashboard requirements
• Support data migration and validation activities
• 7. Agile & Project Support Participate in Agile ceremonies (Sprint planning, stand-ups, retrospectives)
• Maintain backlog and prioritize user stories
• Work closely with Scrum Masters and Product Owners
• Qualifications
• Strong understanding of Salesforce platform capabilities
• Requirement gathering & documentation (BRD, FRD, user stories)
• Process mapping tools (Visio, Lucidchart, etc.)
• Knowledge of Agile/Scrum methodology
• Strong communication and stakeholder management skills Evaluation Criteria
• 3–6+ years of experience supporting Epic Willow Inpatient in a healthcare environment Physical Work Essentials: NA Please send your resume and salary requirements to Elevance Systems, Inc. is an equal opportunity employer, which prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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