Problem Management Lead - ITIL & Service Reliability
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-07-08
Listing for:
OSI Digital
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
OSI Digital in Irvine is looking for an experienced Problem Management Lead Analyst to enhance service stability in IT Operations. This position manages the entire Problem Management lifecycle, conducts root cause investigations, and partners with technology teams to improve service reliability.
The successful applicant will have over 5 years in IT Operations, a solid understanding of ITIL practices, and proven skills in facilitating complex problem-resolving sessions. This role requires onsite presence and engagement with various teams.
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