Vertical AI Platform Product Lead

Locations:
Irvine, CA and Las Vegas, Nevada

SEW.ai, has leading AI Native platforms that empower and engage billions of customers and the workforce in the global Power, Water, Gas, Solar and eMobility industry. As the leading platform SEW.ai, provides world‑class Customer Experience (CX), Workforce Experience (WX), Payment Experience (PX), Intelligent Experience (iX), Business Experience (BX) and Grid Experience (GX) platforms that help billions of people Engage, Empower, and Educate themselves to save energy and water.

• 450+ global clients across the U.S., Europe, Canada, Australia, the Middle East, and Asia Pacific
• 1,550+ employees and growing rapidly
• Millions of users engaged monthly
• 150+ industry awards and global recognition from Forbes, Wall Street Journal, and LA Times

Looking to be a true global technology AI platform company that values building meaningful relationships and maintaining an enthusiastic work environment while fostering innovation and creativity. , we believe that everyone contributes to our success, and in return, we provide opportunities for them to learn new skills and build a rewarding professional career.

In this role, you will be responsible for explaining, building and maintaining an innovative mindset. You will have a deep problem‑solving and trusting partner relationship with our SEW.ai internal platform teams, global clients and partners
. You and our SEW.ai team will be building and discussing the value of our SEW.ai AI Platforms and helping clients to share the value delivered by our SEW.ai platforms while co‑innovating with our industry & similar industry AI use cases.

• Lead development and deployment of AI/ML and Vertical AI solutions for Energy & Utilities Customer, Workforce, Grid, Digital Payment and eMobility platform use cases. Lead development and deployment of AI/ML and Vertical AI Platform solutions for Energy & Utilities Customer, Workforce, Grid, Digital Payment and eMobility platform use cases.
• Serve as business / technical leaders for model architecture, feature engineering, training pipelines, and inference services.
• Manage and mentor AI Engineers and ML practitioners; provide code and design reviews.
• Implement AIOps/MLOps and model governance practices aligned with regulations, compliance and internal Model Risk Management (MRM) standards.
• Partner with Risk, Compliance, Legal, Cybersecurity, and Data teams to ensure Responsible AI Model adoption.
• Oversee model validation, explainability, bias testing, and audit readiness.
• Collaborate with product and business leaders to translate use cases into scalable AI features.
• Work with clients and partners for our SEW.ai Vertical AI platform operations and business strategy - measuring innovation, satisfaction, asking about challenges, and offering help when needed
• Providing thought leadership, innovation, and having the confidence to challenge business strategy with the client.

• Supervised, unsupervised, reinforcement learning
• Deep learning (CNNs, RNNs, Transformers)
• Natural Language Processing (NLP) & LLMs
• Model training, deployment, monitoring, and retraining
• Feature stores, vector databases, and model registries
• CI/CD pipelines for ML (MLOps)

• Model explainability (SHAP, LIME)
• Privacy‑preserving ML techniques (differential privacy, federated learning)

• Python, PyTorch, Tensor Flow, JAX
• Lang Chain, semantic search, vector embeddings
• Excellent communication, problem‑solving, and project management skills
• Ability to collaborate effectively and follow up to ensure achievement of deadlines, outcomes and results.
• Demonstrate SEW.ai core values of excellence, ownership, collaboration, and integrity.

• Bachelor’s or Master’s degree in computer science, Engineering, Data Science, or related field.
• Over 5-8 years of experience in AI/ML or data science.
• Experience working with large-scale financial or transactional data is preferred.
• Able to influence business strategy and communicate effectively at all levels
• Able to understand client challenges from business and Technology perspectives
• Able to independently develop client accounts and create more value for our clients

"SEW is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."