Analyst IV, Epic Cogito

Overview

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

• Provides strategic guidance on Epic Cogito configurations to align with organizational goals and regulatory requirements.
• Designs and builds custom reporting tools and dashboards to meet operational needs.
• Mentors junior analysts and provides advanced troubleshooting for critical issues.
• Partners with operational and clinical leadership to identify future system needs and growth opportunities.
• Supports implementation of highly complex projects, such as multi-module implementations or enterprise-wide system upgrades.
• Develops system governance standards, workflows, and best practices.
• Regularly reviews system configurations for performance optimization and compliance.
• Other duties and responsibilities as assigned.

• Bachelor's degree in IT, healthcare, or a related field (or equivalent experience).
• Advanced Epic certifications across multiple modules (Cogito, Caboodle, etc.). Epic certifications must be current or have been actively utilized within the past two years.
• 3+ years relevant experience.
• Demonstrated experience in managing high-impact projects.

• Professional certifications in healthcare information systems or business applications.
• Experience in managing clinical and business information systems within a healthcare environment.
• Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems.
• Demonstrated experience leading patient experience or digital engagement initiatives.

• In-depth knowledge of clinical or business application support, system configurations, testing methodologies, and end-user training.
• Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions.
• Exceptional interpersonal and communication skills with the ability to collaborate with technical and non-technical stakeholders.
• Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Proven ability to work independently as well as within a team environment.
• Customer service-driven mindset with a focus on continuous improvement and operational efficiency.

• Medical, dental, and vision insurance
• Paid time off
• TUITION reimbursement
• 401K
• Paid time to volunteer in your local community

$-$ / Annually

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.