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CX Strategy Lead: Customer Journeys & Transformation
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-07-18
Listing for:
HYUNDAI Translead, Inc
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Change Management, AI Business & Operations
Job Description & How to Apply Below
Hyundai Capital America is seeking a Sr. Manager of Customer Experience Strategy to translate the CX vision into actionable journey roadmaps across retail, finance, and servicing. You will lead cross-functional teams to improve customer satisfaction, digital adoption, and business outcomes.
The role requires 8+ years in CX strategy with 3+ years in leadership, and a Bachelor's in a related field. Hybrid work arrangement and comprehensive benefits are offered.
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