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Senior SaaS Support & Escalations Specialist
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-07-30
Listing for:
LightBox
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Light Box is looking for a Senior Support Specialist in Irvine, CA to enhance customer satisfaction and product quality. The role focuses on troubleshooting complex issues, collaborating with cross-functional teams, and mentoring support specialists.
The ideal candidate should have over 5 years of experience in customer support, a strong background in SaaS troubleshooting, and proficiency in SQL and data analysis. This position offers the opportunity to join a leading provider of data and workflow solutions.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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