Oracle Cloud EPM Consultant (EDMCS ​/ ARCS ​/ FCCS – Managed Support

Oracle Cloud EPM Consultant

Our client, a IT Services and Consulting company, is looking for an Oracle Cloud EPM Consultant for their Phoenix, AZ/Irvine, CA/Dallas, TX/Columbus, OH/Hybrid location.

Responsibilities:

• Provide day-to-day managed support for Oracle Cloud Enterprise Performance Management applications, including Enterprise Data Management Cloud Service (EDMCS), Account Reconciliation Cloud Service (ARCS), and Financial Consolidation and Close Cloud Service (FCCS).
• Investigate and resolve incidents and service requests within defined SLAs and turnaround times.
• Perform root-cause analysis, document findings, and implement sustainable solutions that reduce recurring production issues.
• Configure, maintain, and troubleshoot reconciliation rules, transaction matching, reconciliation profiles, and workflow configurations in ARCS.
• Support ARCS period-end close activities and ensure reconciliation processes are completed accurately and on schedule.
• Manage and maintain EDMCS dimensions, hierarchies, metadata, mappings, and reference data.
• Ensure accurate, governed, and consistent metadata across integrated Oracle EPM applications and downstream processes.
• Support FCCS consolidation activities, including intercompany eliminations, ownership management, financial reporting, and validation of close-cycle outputs.
• Troubleshoot data, configuration, workflow, and reporting issues across the Oracle Cloud EPM environment.
• Manage minor enhancements and configuration changes based on approved business and operational requirements.
• Coordinate with Finance, functional, technical, and integration teams to resolve issues involving upstream and downstream systems.
• Support Oracle Cloud quarterly patches and application updates, including impact analysis, testing, issue coordination, and implementation support.
• Create and maintain root-cause analysis reports, standard operating procedures, knowledge-base articles, and production-support documentation.
• Monitor recurring incidents and operational trends to identify opportunities for improved system stability and support efficiency.
• Communicate issue status, risks, dependencies, and resolutions clearly to client and internal stakeholders.

Requirements:

• Oracle Enterprise Data Management Cloud Service (EDMCS)
• Oracle Account Reconciliation Cloud Service (ARCS)
• Oracle Financial Consolidation and Close Cloud Service (FCCS)
• Oracle Cloud EPM production and managed services support
• Incident resolution and root-cause analysis
• Financial close, reconciliation, and consolidation processes
• Metadata, hierarchy, and mapping maintenance
• Oracle Cloud quarterly patch and update support
• Documentation, SOP, and knowledge-base development
• 10–15 years of overall professional experience, with substantial hands-on experience supporting Oracle Cloud EPM applications.
• Strong practical experience with EDMCS, including dimension and hierarchy management, metadata maintenance, mapping, and enterprise data governance.
• Strong practical experience with ARCS, including reconciliation rules, transaction matching, workflow management, and period-end reconciliation support.
• Working knowledge of FCCS, including consolidation, intercompany eliminations, ownership management, financial close, and reporting cycles.
• Prior experience in a managed services, application support, or production support environment.
• Experience managing incidents and service requests within established SLAs.
• Strong troubleshooting, analytical, and root-cause analysis capabilities.
• Understanding of financial close, account reconciliation, consolidation, and reporting processes.
• Experience supporting integrations and data flows between Oracle EPM and upstream or downstream systems such as ERP and general ledger applications.
• Strong written and verbal communication skills, including the ability to support client-facing discussions.
• Strong documentation skills with experience creating SOPs, support procedures, RCA reports, and knowledge-base articles.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities