Lead Docusign Developer

The Lead Docusign Developer is the senior technical owner of the Docu Sign platform at Lennar, responsible for the platform's integrations, identity and access management (IAM), and enterprise roadmap. This role goes beyond day-to-day administration to own how Docu Sign connects to Lennar's broader systems landscape (Salesforce, JDE, and other enterprise platforms), how access and identity are governed on the platform, and how Docu Sign evolves to meet the company's future needs.

This role also serves as the escalation point for issues beyond routine account and envelope support, and mentors the Legal Technical Analyst I on complex cases.

Docu Sign Integrations

• Own the design, configuration, and ongoing health of Docu Sign's integrations with Salesforce, JDE, and other enterprise systems
• Partner with the Docu Sign Dev team and cross-functional technical teams (Salesforce, OCI, EUC Operations) on integration builds, API configuration, and troubleshooting
• Serve as the technical point of contact for new integration requests, scoping feasibility and effort with internal and vendor stakeholders

Identity & Access Management (IAM)

• Own Docu Sign's IAM posture, including Federated /SSO configuration, provisioning strategy, and access governance
• Partner with Lennar's IAM and security teams on identity federation, authentication, and audit requirements affecting Docu Sign
• Define and maintain access policies and role structures that scale as the platform's user base grows

Enterprise Roadmap & Platform Strategy

• Own and drive Docu Sign's enterprise roadmap in partnership with the Docu Sign account team and Lennar engineering leadership
• Evaluate new Docu Sign capabilities and releases for fit against Legal, Procurement, and business needs, and plan their adoption
• Review Docu Sign's monthly release notes and translate roadmap and configuration impacts into Lennar's planning
• Represent Lennar in weekly vendor check-ins with Docu Sign, managing the relationship, escalations, and upcoming releases

Template, Reporting & Escalation Ownership

• Own Docu Sign template governance and partner with the Docu Sign Dev team on new template builds
• Build and maintain Docu Sign reporting for Legal and business stakeholders
• Own investigation and resolution of pre-execution signer e-mail delivery failures and other complex incidents
• Open, own, and manage vendor support tickets with Docu Sign through resolution
• Serve as secondary escalation point for the Legal Technical Analyst I on complex account, envelope, or signing group issues
• Support legal hold envelope collection requests for specified states, divisions, or communities

• 5+ years of hands-on Docu Sign experience, including administration and Docu Sign integrations (API/Connect-based) with enterprise systems such as Salesforce or an ERP
• Demonstrated experience owning identity and access management (IAM) for a SaaS platform — federated identity/SSO, provisioning, and access governance
• Experience developing and executing a platform roadmap in partnership with a vendor and internal engineering stakeholders
• Strong vendor management experience, including relationship ownership and escalation resolution
• Ability to operate independently, set technical direction, and mentor junior support staff

• Direct experience with Docu Sign APIs/Connect and enterprise integration platforms
• Experience with IAM/identity tools such as SailPoint, Okta, or Azure AD
• Background in legal, procurement, or real estate operations technology
• Prior experience mentoring or providing technical leadership to junior analysts

• Docu Sign eSignature (Admin Console, API/Connect, IAM configuration)
• Salesforce
• JDE (or equivalent ERP)
• Service Now (or equivalent ITSM ticketing tool)
• IAM/identity platforms (e.g., SailPoint, Okta, Azure AD)
• Microsoft Teams / Outlook
• This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

We reasonably expect the base compensation offered for this position to range from an annual salary of $ - $134,200, subject to adjustment…