Digital Product Specialist

job summary

Ready to own the digital customer experience for an industry-leading home builder? We are partnering with a premier national home builder to find a highly technical Digital Product Specialist who thrives at the intersection of product ownership, marketing automation, and QA. If you are a natural problem-solver who loves bridging the gap between IT development and business stakeholders, this is your next move.

In this role, you won't just support digital platforms—you will drive the entire product lifecycle for high-traffic websites, mobile apps, and customer-facing integrations.

• Agile Product Ownership:
  Experience running sprint planning, writing technical user stories, and defining acceptance criteria using Jira or Asana.
• Testing Guru:
  Strong background in manual QA testing, with the proven ability to partner with IT to expand automated test coverage (AccelQ, Playwright, Selenium, Cypress).
• System Integration:
  Deep hands‑on experience validating data flow and API integrations across CRM systems, DAM systems, and CMS platforms (Contentful and Word Press).

location:
Irvine, California

job type:
Permanent

salary: $107, per year

work hours: 9am to 5pm

education:
Bachelors

• Review, prioritize, and coordinate website, mobile application, and digital platform enhancement requests, defect reports, and support tickets, ensuring alignment with business priorities and strategic objectives.
• Serve as the primary support resource for digital products by investigating reported issues, reproducing defects, gathering requirements, documenting findings, and coordinating resolution efforts with internal teams and external vendors.
• Develop, maintain, and execute test plans, test cases, test data, and quality assurance documentation for digital products, enhancements, integrations, and releases.
• Perform manual testing of website, mobile application, and digital platform enhancements, bug fixes, releases, marketing campaigns, and user experiences to ensure functionality, usability, and performance.
• Collaborate with IT QA resources and development partners to create, maintain, and expand automated test coverage using tools such as AccelQ, Playwright, or similar automation platforms.
• Validate integrations between websites, mobile applications, CRM systems, CMS platforms, marketing automation tools, analytics platforms, digital asset management systems, APIs, and third‑party services.
• Support website, mobile application, and marketing campaign launches through regression testing, release validation, production verification, and post‑launch monitoring.
• Monitor application quality, testing results, system performance, and error reporting tools; identify trends and recommend improvements to increase reliability, efficiency, and user satisfaction.
• Manage intake and validation of defect reports, identify root causes, cross‑reference issues with monitoring tools, prioritize remediation efforts, and coordinate resolution activities.
• Create, update, and maintain website content, landing pages, and page layouts within Contentful, Word Press and other content management systems.
• Provide ongoing support, troubleshooting assistance, and guidance to division marketing teams regarding website content, platform functionality, and digital product capabilities.
• Conduct content audits and quality reviews, providing recommendations to improve website accuracy, consistency, performance, and user experience.
• Organize and participate in Agile ceremonies including sprint planning, daily standups, sprint reviews, retrospectives, and requirements‑gathering sessions.
• Collaborate with product leadership to develop user stories, business requirements, use cases, acceptance criteria, release documentation, and testing strategies.
• Develop training materials, release notes, user guides, and educational resources; conduct product demonstrations, training sessions, and webinars for internal stakeholders.
• Research emerging digital technologies, customer experience trends, testing methodologies, and product innovations, providing recommendations for future enhancements and process improvements.

• High school diploma or…