Sr. Digital Product Development Manager

What You Will Do Technical Delivery

• Own delivery execution for a product area by establishing clear delivery plans, milestones, and operating cadences with cross‑functional teams.
• Partner with Product and Engineering leadership to align scope, sequencing, and tradeoffs to meet outcomes and commitments.
• Define and maintain platform solution architecture across Automotive Cloud, Experience Cloud, and platform capabilities.
• Establish technical standards and best practices aligned with Salesforce architecture and governance guidelines.
• Ensure solutions are extensible, performant, and aligned with enterprise integration and data strategies.
• Contribute directly to delivery through design and coding of features, integrations, and automation as needed; maintain the ability to step in and build critical components.
• Perform code reviews and ensure adherence to engineering standards (security, performance, maintainability, testing, documentation).
• Partner with architects/engineers to define solution designs, APIs/integration patterns, data flows, and technical roadmaps.
• Serve as day‑to‑day technology owner for an outsourced delivery partner: set expectations, review plans and estimates, validate deliverables, and hold the vendor accountable for scope, quality, timelines, and documentation.
• Translate business needs into vendor‑ready requirements (epics/stories, acceptance criteria, NFRs) and ensure alignment on solution approach and definition of done.
• Manage delivery governance including status reporting, risk/issue management, change control, and dependency coordination across internal teams and the vendor.
• Identify, document, and proactively manage risks, impediments, cross‑team dependencies, drive escalation and resolution paths.
• Coordinate across teams/vendors to sequence integrated work and manage changes to timelines and scope.

• Own ongoing application health: triage and resolve defects, manage technical debt, support patching/upgrades, and drive performance and reliability improvements.
• Establish and maintain technical documentation and decision logs; ensure knowledge transfer from the vendor to internal teams.
• Continuously improve delivery effectiveness through retrospectives, root‑cause analysis, and process/tooling enhancements.

• Provide transparent, concise status reporting (delivery health, scope, risks, decisions) tailored to different audiences.
• Facilitate alignment across business and technology stakeholders; capture decisions and manage expectations throughout delivery.

• Minimum 8 years’ progressive experience in application delivery, software engineering, technical program/delivery management, or similar roles supporting digital products.
• Experience in Oracle databases and Loan Origination Systems (LOS) for credit and funding.
• Experience leading and supporting Salesforce Cloud development, including platform configuration/customization, Apex, Lightning Web Components (LWC), Flows, and enterprise integrations.
• Knowledge of Java/J2EE and enterprise integrations.
• Automotive or financial services industries preferred.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related field (or equivalent practical experience).
• Salesforce certifications are a plus.
• Proven ability to analyze, architect, and design scalable Salesforce solutions, including process flows, workflows, and integrations with internal enterprise systems.
• Strong experience in effective vendor management, including overseeing outsourced partners, reviewing deliverables, managing scope and timelines, and ensuring quality and comprehensive documentation.
• Hands‑on experience designing, coding, testing, and…