Senior Business Systems Analyst, Order Management

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Location:

Irvine, CA, US, 92618

Employment Type: Salaried
Work Arrangement:Hybrid | Relocation package available to eligible candidates

The Senior Business Systems Analyst (Sr BSA) bridges business needs and technology solutions byleading business analysis, process discovery,requirements definition, stakeholder alignment, testing coordination, and deployment readiness forboth small andcomplexinitiatives.

This role has a primary focus on Order to Delivery, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, shipment visibility, and delivery execution. In ERP and integrated-platform environments, the Sr BSA applies an end-to-end value stream mindset, partnering across Commercial, Customer Service, Supply Chain, Operations, Logistics, and IT to improve process flow, data quality, system integration, testing readiness, user adoption, and business outcomes across the full Order to Delivery lifecycle.

As a member of the Business Engagement Team, the Sr BSA serves as a key liaison between business partners, Functional BAs, platform teams, developers, vendors, solution architects, and IT leadership to ensure delivered solutions meet business outcomes and enterprise standards.

Each Senior BSA role is aligned to a specific enterprise value stream and is expected to develop strong end-to-end process knowledge, partner closely with business and IT stakeholders, and help ensure requirements, testing, and solutions support efficient, integrated outcomes across the full lifecycle of that value stream.

The primary focus area for this position is Order to Delivery. You will lead business systems analysis for the end-to-end Order to Delivery value stream, partnering across Commercial, Customer Service, Supply Chain, Operations, and IT to improve order management, fulfillment, shipment visibility, and delivery execution using ERP system like Oracle Fusion.

Shape Demand:
Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long-term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands, including comprehensive business cases.

Process Analysis:
Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed using technology.

Business Requirements:
Lead the elicitation and documentation of complex, cross-functional business requirements for corporate and strategic priority initiatives.

Quality Assurance:
Ensure business requirements are met by partnering with the QA team in Blackbox testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success. Engage in post-implementation reviews to identify lessons learned and drive continuous improvement.

Stakeholder Communication:
Facilitate effective communication between business partners, delivery teams, and executive stakeholders.

Mentoring and Training:
Guide less experienced and new BSA team members. Also work with Training and Development to create effective training media and training plans for end users of solutions. Additional responsibilities as assigned.

Bachelor's degree in technology, Engineering, or Business

5-10 years of progressively increasing responsibility as a BSA

Equivalent business experience, with extensive involvement in process analysis, process design and documentation

Involvement in complex, large scale and high impact projects/platform implementations that add significant business value.

Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution.

Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery.

Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality.

Experience working with ERP Order to Delivery modules supporting Order Management, Inventory,…