IT Deployment Technician

Position is responsible for imaging PCs [Windows, Mac] and preparing equipment (PCs, peripherals, monitors, and/or telephones) for deployment, within a reasonable amount of time, transfer user's data and resolve routine troubleshooting problems, and maintains close communication with other positions involved in the deployment cycle (Project Coordinators, Schedulers, Deskside Technicians, etc.).

Deployment of computers, peripherals, monitors, smartphones/IPhones, and VOIP phones.

• Migration of user data.
• End user orientation and troubleshooting.
• Preventive checks on A/V (audio video) equipment.
• Disposal of old equipment.

Developed knowledge and skills through formal training and considerable work experience. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from the accepted practice.
Attendance and schedule adherence are requirements of this position.

Job Requirements:

High school diploma or equivalent required. Typically requires a minimum of 2 years of related experience.

• Experience imaging and configuring PCs.
• Basic computer troubleshooting skills.
• Experience and/or knowledge of setting up and configuring VOIP.
• Experience troubleshooting and supporting computers.
• Strong background in Windows Operating Systems with emphasis on Windows 7.
• Basic MS Office knowledge.
• A valid driver's license and proof of auto insurance.
• Ability to manage time effectively.
• Ability to effectively communicate technical information ta non-technical audience.
• Ability to walk, bend, and lift equipment up to 50 pounds, and engage in labor related duties of connecting computer equipment.

Attendance and schedule adherence are requirements of this position.