IT Helpdesk Technician; Onsite
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-09-25
Listing for:
Marquee Staffing
Full Time
position Listed on 2026-09-25
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
IT Helpdesk Technician Join our dynamic team as an IT Helpdesk Technician, where you’ll play a vital role in ensuring seamless technology support across the organization. This hands‑on role offers the opportunity to troubleshoot, resolve, and support a wide range of IT issues, helping empower users and maintain operational excellence. If you’re passionate about problem‑solving and delivering outstanding service in a fast‑paced environment, this is the perfect opportunity to excel and grow your IT career.
100% Onsite Role
Required Skills:- Minimum 3+ years of desktop and end‑user support experience
- Strong troubleshooting and problem‑solving skills
- Proficiency with Windows and Mac operating systems
- Experience supporting mobile devices (iOS, Android, iPad) and working with carriers
- Familiarity with MDM solutions, ideally Intune
- Knowledge of Active Directory user management and group security
- Networking fundamentals including TCP/IP, IP subnetting, and OSI model
- Experience with Microsoft Office, Outlook/Exchange, Microsoft Teams, and Zoom
- Ability to support network printers and copiers
- Exceptional communication skills, both verbal and written
Skills:
- Experience with Cisco Web Ex Calling, Cisco Any Connect VPN
- Knowledge of Entra/Intune MDM environments
- Experience supporting conference room setup and audiovisual equipment
- Ability to generate purchase requisitions and manage IT inventory
Education and Experience:
- An Associate’s degree in Computer Science or related field (or equivalent work experience)
- 3+ years of professional desktop and technical support in a large organization (over 250 users)
- Ability to support and configure mobile devices, including working with carriers
- Willingness to support corporate meetings and conference setups as needed
- Strong organizational skills to maintain inventory and documentation
- Ability to perform additional duties as assigned by management
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