Investigator, Insurance, Insurance Claims

Job Title:

Investigator

Frasco

Irvine, California

Part-time, Billable Hours, Non-exempt (Flexible full‑time or part‑time if feasible)

• Hourly Rate: $20 - $28 per hour (Weekly Pay) commensurate with experience and performance
• Travel Time:
  Travel commute time is compensated at 85% of regular hourly rate, after reasonable commute
• Mileage Reimbursement: $0.55 per mile
• Paid Administrative Time:
  Paid at regular hourly rate
• Paid Training:
  Paid at regular hourly rate

• Conduct insurance claims investigations, including taking recorded claimant and witness statements and performing scene investigations
• Complete multiple types of complex claims investigations
• Review assignments and supporting documentation to determine case objectives and client expectations
• Daily submission of updates regarding work performed on each case
• Maintain a sufficient level of client billable hours
• Prepare and dictate detailed investigation reports
• Adhere to strict due dates

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Ability to work from a home‑based office and work flexible hours
• Valid driver’s license and vehicle
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
• Ability to model behaviors that reflect Frasco’s core values
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly

• Associate or Bachelor’s Degree in Criminal Justice or related field
• Bi‑lingual in Spanish and English
• Customer service experience

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high‑quality investigation services to meet our clients’ expectations.

All replies are confidential Equal Opportunity Employer