Paralegal Support Services Specialist

Description

The Paralegal Support Services Specialist will provide support across multiple practice groups within the firm. In addition to performing standard paralegal duties, this role is responsible for paralegal triage, covering planned and unplanned absences (PTO, leave), assisting with trial and project overflow, and ensuring continuity of legal support across departments.

• Perform administrative duties, including scheduling appointments, hearings, and deadlines; organizing case files; and managing logistics.
• Draft, edit, and manage legal documents (e.g. pleadings, discovery, correspondence).
• Assist with legal research, cite-checking, and document review, as needed.
• Coordinate and track filings with state and federal courts and understand electronic filing processes for various courts.
• Manage case files and maintain document databases.
• Maintain a working knowledge of the code of civil procedure, civil code, local rules, and courtroom rules and procedures.
• Respond to urgent or last-minute requests that come into the Paralegal Triage email, for paralegal assistance across practice groups.
• Prioritize and allocate time effectively to handle simultaneous demands from different practice groups.
• Provide seamless coverage for paralegals on vacation, medical leave, or other absences.
• Step into active cases and projects with minimal transition time.
• Ensure continuity of client service and adherence to deadlines during coverage periods.
• Assess and communicate workload issues and capacity to the Paralegal Manager
• When required, assist with trial preparation and logistics, including exhibit preparation, witness binders, and evidence tracking.
• Provide in-office or on-site trial support as needed.
• Support legal teams during high-demand phases of litigation or transactions.
• Fill temporary gaps in paralegal staffing due to turnover or staffing transitions.
• Rotate across practice areas as needed to meet business demands.
• Work closely with the Paralegal Manager to assess where support is most critically needed.
• Accurately document and bill for all billable and non-billable work and tasks according to billing procedures, ensuring that annual billable hour requirements are met.
• Attend paralegal meetings and other meetings as required.
• Perform other duties and projects as assigned.

• Bachelor’s degree preferred, or equivalent experience working in a legal environment; JD degree is a plus.
• 5+ years of paralegal experience in a law firm setting.
• Litigation and insurance defense experience preferred.
• Prior experience in multiple practice areas a strong plus.
• Demonstrated knowledge of and experience with all stages of litigation, including pre-trial, trial, and post-trial procedures.
• Ability to adapt quickly and work effectively across multiple teams and practice groups.
• Strong organizational, multitasking, and communication skills.