Manager, Logistics & Trade Compliance

Manager Of Logistics & Trade Compliance

The La Jolla Group is a worldwide leader in the action sports apparel business segment with a fast paced, high-energy environment that is continually on the move. With prominent brands such as O'Neill, PSD Underwear, Mountain Khakis, Sol Angeles, and Hang Ten, La Jolla Group has proved to be a builder of great brands, a creator of innovative products, and a master of operational excellence.

La Jolla Group is seeking a highly organized, service-oriented Manager of Logistics & Trade Compliance to own day-to-day inbound import shipment execution, drayage coordination, distribution center receiving alignment, shipment data accuracy, reporting, and import compliance support across our brand portfolio.

This role serves as the primary owner for inbound import logistics execution, ensuring shipments move efficiently from vendor handoff through final delivery to La Jolla Group distribution centers. The position coordinates closely with vendors, vendor agents, customs brokers, freight forwarders, drayage providers, distribution center receiving teams, and internal partners in Production, Finance, and leadership.

Essential Job Functions

• Own inbound import logistics execution from vendor handoff through delivery to La Jolla Group distribution centers.
• Coordinate with vendors, vendor agents, customs brokers, freight forwarders, drayage providers, and distribution center receiving teams to support shipment visibility, delivery performance, and issue resolution.
• Support alignment between logistics activity, distribution center receiving priorities, production needs, and business priorities.
• Communicate shipment risks, delays, exceptions, and resolution updates to internal stakeholders with clear follow-through.
• Support La Jolla Group's primarily vendor-routed inbound shipment model while coordinating LJG-routed shipments as needed.
• Provide logistics guidance related to routing expectations, documentation standards, and delivery coordination.
• Partner with customs brokers to support compliant import activity and resolve import compliance, documentation, and broker-related inquiries.
• Review key import documentation, including CBP Form 7501, for accuracy and completeness.
• Maintain working familiarity with ACE reporting, broker entry data, ISF, HTS classification, country of origin, import recordkeeping requirements, and customs/tariff compliance considerations.
• Coordinate seasonal HTS classification reviews with the broker compliance team and communicate potential duty, tariff, classification, or documentation impacts to internal stakeholders.
• Maintain shipment reporting, tracking tools, and operational dashboards to support visibility and decision-making.
• Analyze shipment performance, vendor logistics performance, drayage activity, cost trends, and process improvement opportunities.
• Maintain SOPs, routing instructions, vendor requirements, drayage procedures, and desk procedures.
• Deliver strong internal and external customer service through proactive communication, issue ownership, and timely follow-up.
• Perform other related duties as assigned.

Required Knowledge, Skills, and Abilities

• Strong knowledge of inbound import logistics execution, drayage coordination, shipment visibility, and delivery coordination.
• Strong understanding of Incoterms and working knowledge of international transportation modes.
• Working knowledge of import documentation, customs clearance, ISF, HTS classification, country of origin, customs entry requirements, broker clearance processes, and customs/tariff compliance considerations.
• Ability to coordinate effectively with vendors, vendor agents, customs brokers, freight forwarders, drayage providers, distribution center teams, and internal stakeholders.
• Skill in maintaining shipment reporting, tracking tools, operational dashboards, SOPs, and process documentation.
• Strong Excel and analytical skills, including pivot tables, lookups, reporting, and data accuracy management.
• Ability to identify recurring service, process, or documentation gaps and recommend practical process improvements.
• Strong customer service orientation, communication, follow-up, organization,…