Parts Assistant

General Position Summary FLSA Status:
Non-Exempt Date Last Modified:
May 20, 2026 Current Incumbent(s):
This position is responsible to develop and promote the Company products and services at the designated areas in order to increase the profit of the company as well as maintaining the existing customer base.

CUSTOMER SERVICE - Make Parts Quotes:
Domestic & International.

- Process the Parts Orders :
Domestic & International.

- Parts Back Orders.

* To Japan HQ, To Local Vendors - Shipping & Invoicing:

* Domestic-Fed Ex, UPS, etc

* International-Fed Ex, UPS, etc

* Proforma Invoice for Advance Payment

* Commercial Invoice

* Communication with Accounting Team

* Check the Past Due Status with Accounting Team
- Invoicing for On-site Service (MSR).

- Cost Transfer Process:
Make sure all parts costs are transferred to Sales Dept
- Back Order to Japan for restocking the regular parts.

- Control Ware House & Investigate lost parts.

- .

- Handling S-Number's Parts (Special Parts).

- Update the parts information in Rheon System (Price, discontinued,alternatives).

- Update the customer information in Rheon System ( New customer , changing customer data).

- Handle above demands via Telephone or Emails. OTHER &

MISCELLANEOUS - Performs special projects and other miscellaneous duties as assigned by management.

- Reports all irregular issues and problems to management for solution.

- Maintains good communication with management, other staff members and outside contacts.

- Complies with all company policies and procedures.

Qualifications Education Experience - Associate degree (AA) or Bachelor's degree (B.A.) from two to four years College or university; or equivalent combination of education and experience is preferred.

** Pay Details:**  $21.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

** Massachusetts Candidates Only:
** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.