Facilities Coordinator

Description

The Facilities Coordinator is responsible for coordinating and supporting common area and facility maintenance as well as projects including, reserve, operating, and capital improvement projects throughout the community. Additionally, they will be responsible for assisting residents with reserving clubhouses, communicating requirements for each reservation, and the timeline by which the items are required to finalize their reservation. They will have knowledge of all Great Park Neighborhoods operations and maintenance standards for common areas, amenities, and facility use, and will manage assigned vendor relations and contract bidding in conjunction with the Facilities Manager to ensure maintenance of facilities at the highest level, oversight of vendors for quality control and adherence to contracts, and delivery of quality customer service to the client.

This role is responsible to ensure effective and efficient day-to-day operation of Great Park Neighborhoods and reports directly to the Facilities Manager.

$24-26/hr

First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included.

• This role requires work performed on one weekend day
• Communicate with community residents both verbally and in writing to answer questions, respond to issues or concerns, or share information
• Respond to time-sensitive facility, common area, and landscape maintenance matters quickly and proficiently
• Responsible to ensure walkthroughs of all facilities are completed weekly, and to direct responsible vendors for repairs in accordance with budget guidelines
• Responsible for completion of applicable punch list items
• Dispatch work orders and projects to vendors in a timely manner
• Perform quality checks of tasks assigned to vendors
• Have a mechanical understanding of building systems and infrastructure in and around common area landscape and facilities/amenities to troubleshoot issues that may arise in the daily use and function
• Ensure application of all necessary safety procedures and legal compliance for thecommon areas and amenities, and that safety inspection reports are completed monthly
• Update and keep Facility Maintenance manuals current
• Obtain bids for applicable services and projects and create RFP and comparison spreadsheets as requested by Facilities Manager
• Ensure vendors meet all insurance requirements utilizing First Service Residential’s 3rd party software that certifies vendors
• Coordinate maintenance repairs and project meeting dates, times, and events
• Assist residents (via calls, email, face-to-face) with the distribution of key access devices, room reservations, maintenance requests, and general questions pertaining to the Community
• Responsible for facility reservation process, including provision of reservation information, provision of resident tours and education on facility amenities/usage, management of applications/fees/deposits and related communications, provision of real-time support for reservations as needed, oversight of reservations to ensure proper facility usage where possible, and post-reservation communications.
• Perform resident walk throughs of reservation facilities, demonstrating the use of the amenities and providing…