Corporate Director of Quality Assurance - Senior Living

About MBK Senior Living

At MBK Senior Living, we’re committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it’s all powered by Yoi Shigito, a Japanese concept that translates to "good, quality work." It’s more than a mantra. It’s part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you’re looking for a flexible, part‑time job or the pathway to a lasting career, you’ll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living Team, you’ll enjoy:

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success
• A fun‑filled, energetic environment that’s centered in hospitality and high‑quality service
• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
• Education loan assistance & scholarships
• Financial and legal services
• Team member discounts
• Health and wellness resources
• Rich benefits package including medical, dental, vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

If you’re looking for a place where you can make an impact, find purpose, and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

MBK Senior Living is looking to add a Corporate Director of Senior Living to lead ownership over the Quality Program of our 38‑community senior living portfolio. This position will require heavy travel throughout the year.

This position can be located in CA, WA, OR, UT, AZ, CO, and travel from home, but candidates must live within a reasonable distance to a major airport.

SALARY: $160,000‑$180,000 + Bonus

The Corporate Director of Quality Assurance plays a pivotal role in MBK’s long‑term success and superior operational performance by providing strategic oversight necessary to mitigate risk, ensuring regulatory compliance, and supporting a culture of continuous improvement that enhances both resident satisfaction and business performance. The Director is responsible for developing, implementing, and overseeing the company’s Quality Management Program, ensuring each community consistently meets or exceeds operational, clinical, and regulatory standards.

The Corporate Director leads the annual Quality Assurance Review Process (QARP), analyzes outcomes, and partners with community leaders to drive measurable improvement and sustain excellence throughout the organization.

• Design, implement, and manage a comprehensive company‑wide Quality Management Program that integrates performance indicators across operations, clinical, environmental services, and resident care programs.
• Ensure all quality metrics and initiatives directly tie to business performance, occupancy goals, and the organization’s long‑term strategy.
• Establish the QARP and conduct QARs at every community annually, ensuring a consistent evaluation framework and uniform application of standards and regulatory compliance.
• Leverage and implement QA technology and software tools to streamline auditing processes, improve data accuracy, and provide real‑time visibility into performance.
• Maintain a thorough understanding of senior living regulations and operations, as well as all applicable federal, state, and local regulations, and company policies and procedures to ensure total organizational compliance.
• Lead internal quality review committees and share best practices across regions.

• Develop and maintain quality metrics dashboards to create real‑time visibility into community‑level performance and the effectiveness of corrective action plans.
• Utilize quantitative assessments and dashboards to analyze and identify trends, monitor progress in key domains (clinical quality, resident…