Senior E-Commerce Manager

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. We are on a journey of continuous growth – now looking for our next star – a passionate Senior E-Commerce Manager – Americas within our DTC E-Commerce capability. This position reports to the Director of DTC E-Commerce and will work in one of our Dometic locations in California
.

As the Senior E-Commerce Manager for the Americas, you will be a key player in one of our most important strategic growth initiatives – responsible for transforming our digital presence into a primary engine for profitable growth. In this role, you act as the regional 'Store Manager’, spearheading the execution, optimization, and localization of our digital commerce footprint.

This role is unique in its breadth. You will drive direct DTC Revenue while simultaneously managing the Online Experience for segments where we showcase products sold through our dealer network. You will lead a high-performing team and navigate a complex matrix environment to ensure a seamless brand journey across all Dometic segments.

Strategic Leadership & Profitable Growth

• Strategy Ownership:
  Develop and own the regional e-commerce strategy for the Americas, aligning with company revenue and profitability goals.
• Growth Targets:
  Establish short- and long-term growth targets, KPIs, and performance dashboards to track regional success.
• Market Intelligence:
  Monitor and respond to regional market trends, competitive landscapes, and customer behaviors to inform strategy adjustments.

Commercial & Financial Performance

• P&L Management:
  Own the e-commerce P&L for the region, including sales forecasting and pricing strategy to ensure margin contribution.
• Supply Chain Synergy:
  Partner with finance and supply chain to optimize inventory planning, order performance and efficient fulfillment.
• Budget Optimization:
  Manage the regional e-commerce budget, ensuring efficient use of resources and maximum ROI on digital spend.

Digital Channel & Operations Management

• Site Excellence:
  Oversee all D2C touchpoints including site improvements, conversion rate optimization (CRO) and online merchandising.
• Stakeholder Wrangling:
  Coordinate with segment leaders to ensure high-quality product storytelling for both Experience and Commerce across categories.
• Operations:
  Direct e-commerce operations, including product catalog management, pricing accuracy and listing optimization.

Team Leadership & Collaboration

• Team Development:
  Build, lead and mentor a high-performing team covering customer acquisition, merchandising, order fulfillment and customer service.
• Cross-Functional Influence:
  Partner closely with Sales, Marketing, and Product Management to align strategies and execute flawlessly across the matrix.

You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401(k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

A suitable background would be a solid experience within E-commerce leadership and online brand management – as well as the following qualifications and experiences:

• Experience:
  
  8–10+ years of experience in e-commerce, with at least 3–5 years in a leadership role managing direct reports.
• Education:
  
  A degree in Business, Marketing or a relevant field of study.
• Track Record:
  Proven success in developing and executing e-commerce strategies that drive profitable growth in multi-segment or matrixed organizations.
• Technical Breadth:
  Solid experience across digital marketing, merchandising and e-commerce operations.
• Stakeholder Management:
  Excep…