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Solar Customer Care Leader Hybrid Teams

Job in Irvine, Orange County, California, 92713, USA
Listing for: Qcells North America
Full Time position
Listed on 2026-07-19
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 130000 - 190000 USD Yearly USD 130000.00 190000.00 YEAR
Job Description & How to Apply Below
Position: Solar Customer Care Leader for Hybrid Teams

Hanwha Q CELLS America Inc. (HQCA) is seeking a Senior Manager, QSS Customer Care to build and lead a high‑performing customer care organization within the QSS Operations team.

The role will work across departments and offices in San Francisco, Irvine, or Santa Clara. The ideal candidate has solar industry experience, especially in residential customer service, 8+ years in customer service/ops, and 5+ years of leadership, with a track record of remote/hybrid team management and driving process

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