General Manager

ABOUT US:

• Be a part of the growing boutique fitness industry and join our Studio Team!
• Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!
• Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system.
• Riser Fitness is one of the largest and longest operating franchisees.

• The General Manager will oversee all studio functions from sales to instructors.
• They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition.
• The General Manager will hire, train and manage Sales Associates within their studio.
• The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales. Ability to manage and drive 4 revenue streams: memberships, retail, private training, teacher training.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

• Lead generation including Grass Roots Marketing and Networking. Implement sales process to schedule prospects into Intro classes.
• Membership sales.
• Manage staff schedule.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and supervise Sales Associates.
• Hire/Manage instructors at the studio.
• Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures.
• Ensure all forms, administrative supplies, and studio literature is stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.

• Starting Base Salary - $70,304. $70, potential total comp including bonuses. Monthly performance bonus opportunities up to $18,000 annually.
• Health Benefits.
• 401K.
• Paid Time Off.
• Unlimited growth potential within the company.