Business Information Operations Senior Manager

"I can be myself at work." You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences.

We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day:
Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. "I can influence my income." You want to feel recognized r performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

"I can lead a full life." You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones "I can succeed as a Senior Manager, Business & Client Insights at Capital Group."

"Business & Client Insights (BCI) serves as a strategic partner to senior leadership, helping shape business priorities through analytics, business intelligence, strategic planning, and performance measurement. As the Senior Manager, Business & Client Insights, you will lead AFSG's analytics strategy and operating model, ensuring leaders have the business and client insights and recommendations needed to make informed business decisions that drive results."

"In this role, you will oversee a portfolio of analytics initiatives that connect business priorities, performance metrics, client experience trends, and operational outcomes into a cohesive view of business health. You will partner closely with business and operations leaders to define analytics priorities, solve complex business questions, identify emerging risks and opportunities, and translate data into actionable insights that support strategic decision‑making."

"You will lead and develop a high‑performing team of managers and analysts, fostering a culture of collaboration, accountability, continuous improvement, and innovation. Success in this role requires balancing operational excellence with capability building, modernizing analytics practices, championing data‑driven decision‑making, and ensuring the team consistently delivers high‑quality insights that create meaningful business value."

"I am the person Capital Group is looking for." You are a proven leader with 10+ years of experience leading cross‑functional teams in business intelligence, analytics, strategy, or related disciplines. You have a demonstrated track record of building team capabilities, driving continuous improvement, and delivering reliable business outcomes. You are a strong people leader who builds trust, drives engagement, and empowers high-performing teams by fostering an inclusive, collaborative, and accountable culture that enables individuals to grow, contribute, and thrive.

You have set strategic direction, governed complex portfolios…