Quality Engineer III; SSO Division Irvine, CA

Services & Support Operations Division

The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM‑quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers.

With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed.

Quality Engineer III is a senior site‑level role responsible for assessing and supporting complex quality performance issues across multiple value streams and functional specialties. This position leads the development, deployment, and sustainment of quality systems and procedures, owns Quality Management System (QMS) execution, and serves as a certified scheme auditor. The role leads larger‑scope projects and high‑performance teams (HPTs), advises site leadership on quality process improvements, and may include supplier quality oversight.

Routine interaction spans operations leaders, project teams, Material Review Board (MRB), customers, key suppliers, and third‑party audit teams.

___ Has Direct Reports __X__ Does Not Have Direct Reports. Reports to Quality Leader. Interfaces with Product Engineering, Manufacturing, Repair Stations, and Technical Publications.

• Demonstrates deep understanding of customer, regulatory, FAA/ODA, and Parker PQP requirements; translates requirements into robust quality processes and governance within the site, division, and CSO scope.
  • Provides QMS governance for CSO, ensuring applicable quality management system requirements are deployed, maintained, monitored, and improved.
  • Maintains oversight of the PAH/PMA quality system within CSO scope, ensuring alignment to internal, customer, and regulatory requirements.
  • Monitors Part 21 compliance within CSO scope and coordinates required reporting of failures, malfunctions, and defects in accordance with applicable regulations and company procedures.
  • Supports maintenance of the ODA Procedures Manual, ensuring updates are coordinated and communicated as required.
  • Supports administration of the ODA unit roster, qualifications, and training records to ensure required competency and authorization status are maintained.
  • Coordinates delegated findings and approvals within authorized scope and supports FAA interface and ODA oversight coordination.
  • Communicates and flows down ODA requirements to applicable stakeholders and supports readiness for FAA and customer audits.
• Owns deployment and governance of PQP tools, quality procedures, and quality system processes at the site and within CSO; evaluates effectiveness and drives corrective action for gaps.
  • Demonstrates advanced understanding and ability to drive Parker Quality Process (PQP) methodologies and principles through deployment of PQP tools within the site, across multiple sites, and in CSO processes as applicable.
  • Leads the creation, update, and control of Work Instructions, quality procedures, and related documentation under appropriate guidance.
  • Administers and maintains key quality systems and tools, including PQDR administration and PHConnect administration, ensuring accurate data, timely follow‑up, and appropriate escalation.
  • Ensures contract review and quality clause flow‑down are completed so customer, regulatory, and internal quality requirements are properly communicated and implemented throughout applicable processes.
  • Coordinates supplier and external provider communication of quality expectations, ensuring requirements, changes, and corrective action expectations are clearly defined and understood.
• Leads internal audit, management review, and quality system effectiveness activities within assigned CSO and site scope.
  • Plans and leads internal audits within CSO scope, including audit scheduling,…