Meat Department Head

Reporting to the Store Manager, the Meat Department Manager oversees daily Meat department operations to achieve profit/loss targets and business goals while supporting the Store Manager on additional assignments.

• Oversee daily operations and staff performance to ensure smooth workflow.
• Lead the team to achieve department goals through effective planning and performance management.
• Manage merchandise ordering, inventory control, and product display to maintain quality and freshness (FIFO practices).
• Plan and execute promotional activities to drive sales and meet business objectives.
• Provide coaching, on‑the‑job training, and mentorship to support staff development.
• Conduct regular quality checks during receiving and storage to ensure compliance with food safety standards.
• Monitor market trends, gather customer feedback, and design response strategies.
• Deliver exceptional customer service by building rapport and handling inquiries or complaints professionally.
• Promote teamwork and cultivate an inclusive workplace culture.
• Fulfill additional responsibilities as assigned by superiors.

• Good communication skills in English; proficiency in Chinese (Cantonese and/or Mandarin) is an asset.
• Minimum of 5 years of relevant experience, including 3 years in a supervisory role preferred.
• Basic knowledge of profit and loss control; ability to interpret data and analyze market trends.
• Proficient in Microsoft Office applications.
• Well‑versed in workplace health and safety practices.
• Strong knowledge of merchandise management, including inventory control and promotional execution.
• Familiarity with tools and equipment relevant to the role; accurate interpretation of product labels.
• Excellent organizational, problem‑solving, interpersonal, and customer service skills.
• Self‑motivated, accountable, and able to work independently or as part of a team.

• Competitive wages
• Paid holiday leave
• Premium pay for holiday work hours
• Generous paid time off (annual vacation, sick, marriage, bereavement)
• Medical, dental & vision care
• Life & AD&D insurance
• Employee assistance program
• 401(k) retirement plan
• Paid training
• 10% off in‑store staff purchase discount
• Subsidized staff meal
• Birthday cake
• Long service award
• Staff recreation activity
• Conditions may apply to some perks.

Safety remains T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our stores, food processing & production centres, and warehouse & distribution facilities are as safe as possible.