Intimissimi Seasonal Sales Lead PT at Irvine Spectrum, CA - ICClocation

Job Details

Location:

City of Irvine, CA 92618

Position type:
Part Time

Salary: $18.00 - $28.00 per hour

Job Category:
Retail

The Sales Lead is a crucial role for the store, focused on client service and fashion expertise while embodying the Oniverse Key Values:
Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation.

Provide superior customer service, increase conversion and retention, drive revenue, and inspire brand loyalty. Work with the team and report to the Boutique’s Manager. Build new client relationships and convert walk‑in traffic into Intimissimi ambassadors. Deliver customized fashion tips and high‑level professionalism. Demonstrate positive, goal‑oriented, outgoing, and engaging personality.

• Open‑Minded: Learn and receive guidance, embrace new ideas, and provide inclusive service.
• Authentic: Connect honestly with guests, build loyalty, and work with integrity.
• Passionate: Promote brand loyalty, share new collections, and create memorable experiences.
• Dynamic: Thrive in fast‑paced environment, manage busy hours, and support visual updates and stock management.
• Team Player: Collaborate, support colleagues, mentor new teammates, and maintain positive atmosphere.
• Pragmatic: Solve problems efficiently, align solutions with store goals, and follow policies.

• Build genuine relationships with clients through thoughtful and consistent outreach.
• Maintain a positive, proactive attitude to exceed client expectations.
• Communicate effectively, both verbally and in writing.
• Capture customers’ information using multiple communication methods (phone, written follow‑up).
• Manage client books and follow up on shopping experience and product care inquiries.
• Achieve and exceed personal sales and productivity goals agreed with the Store Manager.
• Maintain full product knowledge to maximize sales opportunities.
• Use fashion expertise to inspire others and foster teamwork.
• Support managers with daily replenishment and processing of seasonal markdowns.
• Assist in business analysis by tracking store and individual KPIs.
• Maintain visual and housekeeping standards of the store.
• Operate POS system and perform email, opening and closing procedures.

Maintain a clean and well‑maintained environment, including salesfloor, fitting rooms, cash desk, and backroom areas (bathroom, stockroom). Daily tasks include:

• Dust and clean shelves, furniture, fixtures, and décor.
• Clean doors, window glass, and mirrors.
• Collect and dispose of trash.
• Sweep and mop hard floors.
• Sanitize sinks, countertops, shared areas, and equipment.

• Report directly to Assistant Manager and Store Management to ensure high‑quality service and efficient operations.
• Provide training to new teammates and assist with cross‑department functions.
• Potentially support new store openings across the US.
• Participate in nationwide contests.

Sales Leads can develop new skills daily across various store functions such as Guest Experience, Basic Store Operations, Business Acumen, Visual Merchandising, Stock Management, and more.

• Eligibility to work in the US for any Employer.
• High school graduate or equivalent.
• 3 to 4 years of contemporary fashion retail experience preferred.
• High standards of customer service and advanced sales techniques.
• Strong verbal and written communication skills.
• Self‑motivated, goal‑oriented commitment.
• Problem‑solving ability.
• Flexible schedule, including nights, holidays and weekends.
• Ability to lift >20 pounds and stand for long periods, bend, stretch, and perform repetitive motions.

• Base salary plus monthly bonus based on budget achievement, store volume, and location.
• Paid time off.
• Paid sick time.
• 401(k) matching.
• Sign‑on bonus.
• Referral bonus.
• Employee discount.
• Free uniform.
• Additional benefits as applicable.