Account Manager

Who We Are

Breaking Boundaries for 25 years - and counting.

The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. Our growing team of professionals across North America represents a broad, deep, and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative insurance solutions.

We are seeking an experienced Account Manager to join our Employee Benefits Department. This role works collaboratively with the service team to provide day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.

• Develop client relationships with HR Manager/Directors as well as C-Suite
• Develop a plan to meet client’s short and long-term needs throughout the year
• Manage the RFP and marketing process
• Collaborate with Producer in the renewal planning process
• Advise and guide clients in compliance matters
• Manage and facilitate preparation of open enrollment (OE) packets including SBCs and disclosure notices
• Understand and can explain all aspects of carrier renewals for assigned clients
• Maintain client relationships, support client retention, maintain strong carrier relationships, and understand client needs
• Manage claims and coverage issue resolution for clients’ employees when elevated from HR
• Develop open enrollment presentations in Microsoft PowerPoint software for employees and HR Managers as needed

• Hold a high school diploma/GED (college degree strongly preferred)
• Have at least 3+ years of related employee benefits, account-service experience within a brokerage environment
• Knowledge of employee benefits and related legislation such as ACA, COBRA and HIPAA
• Be currently licensed in good standing
• Have the confidence and demeanor to effectively interact with all levels within the organization
• Have strong organizational and communication skills
• Have a keen attention to detail
• Be computer literate - Microsoft Office Suite and Outlook
• Can work in a hybrid role (3 days/week in an office) and can report to any of our Southern California offices
• The expected salary range for this position is $70,304 to $85,000 and will be impacted by factors such as the successful candidate’s skills, experience, and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

We want to meet you! Apply today and start your journey to a better tomorrow.

Department Account Management & Service

Required Experience:

2-5 years of relevant experience

Required Travel:
No Travel Required

Required

Education:

High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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