Strategic Account Manager

Key responsibilities include maintaining existing customers and developing new and emerging customers within the local geography. Managing all aspects of customer engagement, including but not limited to customer demand schedule, credit issues, quote management, and product knowledge/awareness. Driving growth in fulfillment and demand creation.

• Surpass assigned sales goals
• Develop and maintain purchasing and engineering relationships at accounts
• Completion of account pre-call preparation work and qualifying
• Determine calls to be made, set objectives with local management
• Full participation in Sales training
• Prepare a daily schedule and monitor achievement level
• Be proactive about order follow-up, credit issues, backlog, schedules etc.
• Aligning the needs of the customer with the needs of the company
• Maintain customer profiles, engineering opportunities, and visit reports via CRM
• Daily communication to Branch Management and Inside Sales on customer visits, objectives, and achievements
• Work as part of a team and understand each customer’s organization, including buying process and patterns

• Operating knowledge of Microsoft Office (Excel, Word & PowerPoint)
• 1-2 years of B2B sales experience with a track record of success would be an asset

Our approach to employee wellness is holistic, which is why alongside competitive salaries, and excellent health and dental benefits, corporate employees have access to:

• Medical coverage through the United Healthcare Choice Plus Plan
• Telemedicine and virtual medical visit coverage
• Prescription coverage through Express Scripts
• Two dental plan options with Delta Dental of MA
• Flexible Spending Accounts
• Company-paid life insurance and short-term disability benefits