Sales Associate

Our Story

J.Crew has been creating classic apparel that feels familiar and refreshingly new since 1983. We are proud of our role in getting customers dressed with confidence, character, and a distinctly American sensibility. Our commitment runs deeper than just making great clothes – we inspire how people shop and define their personal style.

As a Sales Associate, you embody the J.Crew brand with personal style and passion, bringing welcoming energy to the sales floor daily. You assist customers in discovering their look and collaborate effectively with team members and managers to drive business success. Your focus is on creating a seamless customer experience with collaboration, kindness, and inclusivity.

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product-driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J.Crew, J.Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching.
• Additional benefits may vary by location and employment type.

Hourly Range: $17.75 - $19.10

J.Crew Group (JCG) is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. We are deeply committed to our Diversity, Equity, and Inclusion efforts and welcome job applicants of all backgrounds.

Discrimination, harassment, and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form and any behavior that violates this policy will result in disciplinary action up to and including termination.