Inside Sales Representative

Company Description

Brand Rep is a local marketing company that specializes in helping small businesses build and manage their online presence through services such as Local SEO, lead generation, and local directory submission and monitoring. The company is rapidly growing and aims to be the world’s first comprehensive online marketing provider for small businesses. Brand Rep leverages innovative technology to deliver measurable results and online visibility across industries.

Its broad range of products and services supports both small business needs and enterprise-level solutions. Team members work in a dynamic environment focused on digital marketing, client success, and continuous improvement.

The Inside Sales Representative role is a full-time, on-site position based in Irvine, CA. This role involves making outbound calls, following up on inbound leads, and conducting consultative sales conversations with small business owners to understand their marketing needs. The Inside Sales Representative will present Brand Rep’s suite of digital marketing solutions, provide clear product explanations, and handle objections while maintaining a professional and client-focused approach.

Day-to-day tasks include qualifying and nurturing leads, managing a sales pipeline, updating CRM records, and collaborating with account management and customer service teams to support new clients. The role requires meeting and exceeding sales targets, maintaining high standards of customer satisfaction, and contributing to a positive, performance-driven sales culture.

• Strong Inside Sales skills, including consultative selling, pipeline management, and closing ability.
• Customer Service and Customer Satisfaction skills to build trust, manage expectations, and support long-term client relationships.
• Lead Generation experience, including outreach, follow-up, and qualification of prospects.
• Account Management capabilities to oversee new accounts, coordinate onboarding, and ensure successful product adoption.
• Clear and professional verbal and written communication skills, with confident phone presence.
• Ability to work in an on-site, fast-paced sales environment and manage multiple tasks with attention to detail.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Basic understanding of digital marketing concepts (e.g., SEO, online advertising) is highly beneficial.
• Previous experience in inside sales, telesales, or business development is preferred.