Regional Sales Specialist – Southern CA

Responsibilities

• Provide sales support to the community when needed.
• Provide ongoing training to the sales staff as needed.
• Oversee sales process at the property level including Oakmont Tour Experience and Tour Process Concierge Welcoming Standards, Tour Tree Phone Calls, Mail Out, and Sales Productivity Goals and Expectations
• Networking Strategy, Effectiveness, and Productivity
• All Sales and Special Events Including Luncheons, VIP and Grand Openings, Open Houses, Resident Referral Parties, etc.
• In tandem with Marketing Directors, create and oversee marketing budget and plan for each community
• Maintain Hold/Sold status reports by holding communities accountable to send accurately and timely
• Evaluate lead-to-tour and tour to deposit ratios; train and follow up properly
• Manage direct mail lists for each Community through high-speed marketing or selected company
• Establish inside and outside sales call expectations and monitor the level of efficiency at each community
• Help plan and partake in annual sales meetings
• Provide ongoing training on special programs
• Help create and maintain marketing process and procedures manual for Communities
• Conduct mystery shops by hiring a company to ensure quality control
• Establish and train all new development sales teams, and provide additional support to these teams as needed
• Communicate regularly with Executive Directors to discuss the performance of the Sales and Marketing teams at each respective community

• Requires a Bachelors degree in Communications, Public Relations, Marketing, or a related field or equivalent experience.
• Required 2 years working in the senior industry in a sales capacity
• Required experience with direct sales in Memory Care and Assisted Living
• Ability to read, write and speak the English language and to interact and communicate effectively with employees, supervisors, residents, and their families
• Must be highly motivated and able to work independently without supervision
• Must pass a criminal record clearance and health and drug screening prior to employment
• Must be willing and able to travel a minimum of 50% of the time

Demonstrates expertise in sales support and training within the senior living industry, with a focus on Memory Care and Assisted Living. Proven ability to manage sales processes, develop marketing strategies, and effectively communicate with diverse stakeholders.

• Bachelor's Degree