Strategic CS Manager, Restaurant SaaS | Drive Adoption & Growth
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-08-22
Listing for:
Restaurant365
Full Time
position Listed on 2026-08-22
Job specializations:
-
Sales
CRM Systems & Management, SaaS Sales, Account Manager, Customer Success Management
Job Description & How to Apply Below
Restaurant
365 is seeking a Senior Customer Success Manager to manage long-term relationships with strategic restaurant clients. You will act as a trusted advisor, drive product adoption, partner with sales, onboarding, and product teams to maximize ROI and ensure client satisfaction.
This hybrid role requires 5+ years in SaaS customer success, experience in accounting or hospitality, proficiency with CRM (Salesforce) and Gainsight, and willingness to travel ~15%.
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