Business Operations Specialist - Bilingual Chinese
Listed on 2026-09-20
-
Sales
Supply Chain & Logistics, Food Sales, Wholesale
Primary
Work Location:
Foothill Ranch, CA
Secondary
Work Location:
Montebello, CA
（Occasional support at our Montebello cold-storage warehouse may be required during busy shipping periods.）
About UsWe are the U.S. business division of food manufacturers based in China, focused on bringing high-quality and innovative Asian food products to the U.S. market.
Our products include Ready-to-Eat Chinese foods, prepared meals, seafood dishes, noodles, desserts, snacks, and other trending Asian food products.
Our customers include major supermarket chains, food service distributors, restaurant groups, and wholesalers.
We are a growing team, so this is a hands-on role with exposure to many areas of the business, including customer orders, logistics, inventory, accounting, product sourcing, and new product launches.
Pay: $23.00 - $26.00 per hour
Job Type: Full-time
Schedule:
11:00 AM - 7:30 PM
Primary
Work Location:
Foothill Ranch, CA
Secondary
Work Location:
Montebello, CA
（Occasional support at our Montebello cold-storage warehouse may be required during busy shipping periods.）
About UsWe are the U.S. business division of food manufacturers based in China, focused on bringing high-quality and innovative Asian food products to the U.S. market.
Our products include Ready-to-Eat Chinese foods, prepared meals, seafood dishes, noodles, desserts, snacks, and other trending Asian food products.
Our customers include major supermarket chains, food service distributors, restaurant groups, and wholesalers.
We are a growing team, so this is a hands-on role with exposure to many areas of the business, including customer orders, logistics, inventory, accounting, product sourcing, and new product launches.
Key Responsibilities- Manage customer orders from confirmation through delivery and payment follow-up.
- Follow up on customer requests, product submissions, shipments, invoices, payments, and operational issues.
- Communicate with customers, factories, warehouses, trucking companies, and logistics providers.
- Independently research information needed to complete tasks and determine appropriate next steps.
- Maintain accurate customer, product, order, inventory, and invoice records.
- Use Quick Books Online for orders, invoices, inventory, and basic accounting-related work.
- Use Feishu/Lark for internal communication, documentation, and task tracking.
- Assist with inventory review, purchasing, delivery appointments, shipping, and accounts receivable follow-up.
- Support new product launches and expansion into U.S. supermarket, food service, and wholesale channels.
- Research food trends, competitors, and emerging Asian food products.
- Participate in product sourcing and selection. If you discover an interesting or trending product, you may have the opportunity to help evaluate whether it could become one of our future products.
- Occasionally assist with outbound order fulfillment at our Montebello cold-storage warehouse during busy periods, generally no more than 1–2 times per week.
- Handle day-to-day business issues and follow them through to completion.
- Chinese communication skills required
- Comfortable working in both Chinese and English business environments
- Strong organizational and communication skills
- Strong independent research and problem-solving ability
- Good follow-up skills and attention to detail
- Basic accounting knowledge preferred
- Quick Books Online experience preferred; training can be provided
- Experience with Feishu/Lark, Excel, Google Sheets, or similar tools preferred
- Experience in logistics, supply chain, food distribution, importing, sales operations, or international trade is a plus, but not required
- Comfortable occasionally working in a cold-storage/freezer warehouse environment
- Reliable transportation and ability to travel between Foothill Ranch and Montebello as needed
- * 401(k)
- * Health and dental insurance
- * Paid time off (PTO)
- * 11 paid holidays
- * On-site meals
- * Young and collaborative team culture
- * Work-life balance
- * Visa Sponsorship
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).