Wellness Sales Consultant; Inbound Sales

Premium Wellness Sales Consultant (Inbound Sales)

Location:

Irvine, CA 92618 (In-Office)

Employment Type:

Full-Time

Compensation: $25.00-$28.00 per hour + Performance Bonus + Sales Incentives

Expected Annual Earnings: $70,000-$100,000+

Help Customers Invest in Their Health

Looking for a rewarding sales career where you can earn a great income without cold calling?

JNH Lifestyles is one of North America's leading manufacturers of premium infrared saunas. For more than 30 years, we've helped thousands of customers improve their health and wellness through innovative products and exceptional customer service.

We're looking for an enthusiastic Premium Wellness Sales Consultant to join our growing team in Irvine.

Unlike traditional retail or outbound sales positions, our customers already know who we are. They discover us through our website, online advertising, referrals, and online research. They contact us because they are actively considering a purchase and are looking for expert guidance.

Your role is to educate customers, build trust, recommend the right products, and help them make a confident buying decision.

Most sales are completed through phone, email, and live chat, with a limited number of customers visiting our showroom.

If you enjoy helping people, learning premium wellness products, and being rewarded for outstanding performance, we'd love to hear from you.

As a Premium Wellness Sales Consultant, you'll work with customers who are already interested in purchasing our products.

Your daily responsibilities include:

• Respond promptly to inbound phone calls, emails, live chats, and website inquiries.
• Consult with customers to understand their health goals, lifestyle, and home requirements.
• Recommend the most appropriate sauna and wellness products based on each customer's needs.
• Educate customers on infrared technology, product features, installation requirements, electrical requirements, warranty coverage, and financing options.
• Follow up consistently with quotes, abandoned carts, and previous inquiries.
• Build customer confidence through honest, knowledgeable, and professional communication.
• Maintain accurate customer information and sales activities within our CRM system.
• Coordinate with our operations and customer service teams to ensure a seamless customer experience.
• Achieve monthly sales goals while delivering an exceptional customer experience.

Unlike many sales jobs:

• Company-generated inbound leads
• No cold calling
• No prospecting
• No door-to-door sales
• Premium wellness products with an established reputation
• Customers are already researching our products before contacting us
• Focus on educating customers and building trust—not high-pressure sales tactics
• Stable hourly pay with meaningful monthly performance bonuses

You'll thrive in this role if you:

• Enjoy helping customers make informed purchasing decisions.
• Build trust naturally and communicate with confidence.
• Have excellent follow-up habits.
• Are organized and detail-oriented.
• Enjoy learning technical products and explaining them in a simple way.
• Are motivated by achieving goals and earning performance bonuses.
• Take pride in delivering an outstanding customer experience.

Required

• 2+ years of consultative sales or customer-facing experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and follow-up abilities.
• Comfortable communicating by phone, email, and live chat.
• Strong computer skills and the ability to learn CRM and eCommerce platforms.
• Self-motivated with the ability to work independently in a fast-paced environment.
• High school diploma or equivalent.

Experience in one or more of the following industries is highly…