User Research Coordinator

Our client, a leading organization in the gaming and user research industry, is seeking a dedicated Research Operations Coordinator to join their dynamic team. As a Research Operations Coordinator, you will be an integral part of the User Research department supporting various research initiatives. The ideal candidate will demonstrate excellent organizational skills, adaptability, and a passion for delivering exceptional participant and stakeholder experiences.

Research Operations Coordinator

Irvine, CA

$23

• Lead the end-to-end participant recruitment process, including drafting screening surveys, tracking study status, scheduling sessions, and managing incentives.
• Coordinate with User Research staff to define participant profiles and ensure recruitment aligns with study objectives.
• Manage internal and external participant databases, ensuring privacy compliance and opt-out tracking.
• Act as the primary liaison between User Researchers and the Research Operations team throughout the study lifecycle.
• Support administrative tasks such as data coding, confidentiality processing, and documentation to ensure smooth research operations.

• At least 2 years of experience in research operations, project coordination, or participant recruitment.
• Strong organizational, analytical, and project management skills with high attention to detail.
• Proven ability to work independently and manage multiple projects simultaneously.
• General knowledge of survey methodologies and experience with survey logic.
• Proficiency in Microsoft Excel and online survey tools such as Alchemer or Qualtrics; experience with SQL is a plus.

• Opportunity to work in a fast-paced, innovative environment passionate about gaming and user-centered design.
• Engage with a diverse team committed to excellence and continuous improvement.
• Gain valuable experience supporting high-quality research initiatives.
• Participate in a collaborative culture that values your contributions and growth.
• Access to comprehensive health and wellness benefits after the waiting period.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay